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    Bring Your Own Carrier Solves Cloud Contact Center Migration Pain

    Genesys and Bandwidth have partnered to announce a global bring-your-own-carrier (BYOC) solution to help accelerate the enterprise contact center move to the cloud.

    By
    Zeus Kerravala
    -
    February 9, 2022
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      eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More.

      In my latest ZKast video, I interviewed Paul Dryden, vice president of business and development at Bandwidth, to discuss the partnership with Genesys and why enterprise contact centers are shifting to the cloud.

      Zeus Kerravala
      Zeus Kerravala
      https://zkresearch.com/
      Zeus Kerravala is an eWEEK regular contributor and the founder and principal analyst with ZK Research. He spent 10 years at Yankee Group and prior to that held a number of corporate IT positions. Kerravala is considered one of the top 10 IT analysts in the world by Apollo Research, which evaluated 3,960 technology analysts and their individual press coverage metrics.

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