Four Common Supplier Quality Problems
Four common supplier quality problems
When we understand the problems, we understand the effectiveness of the solutions. The top four supplier quality problems are:
Problem No. 1: Getting information about poor quality from the field
Because it takes so long to extract data, operations managers in the field are reluctant to fill out the SAP data entry screen for reporting problems. They have been conditioned to believe if they enter data, nothing ever happens. So they won't bother.
Problem No. 2: Extracting data quickly and in simple language
The reporting process is manual, often feeding individual spreadsheets. This can take days. So, if a supplier is late or a piece of equipment arrives damaged, it can be meaningless by the time it is discovered.
Problem No. 3: The extreme difficulty in seeing the aggregate view
Often the data is not only in different places but in different applications. So, if a manufacturer with 80 locations across multiple lines of business needs to see an overarching view of supplier quality-good luck!
Problem No. 4: Difficulty in reporting and extracting meaningful data
Without meaningful data reported and therefore extracted in a timely manner, it's impossible to negotiate with suppliers or fix internal problems. Problems can include bad specifications from engineering or purchase orders being cut so late that the supplier has to rush their production. This can all cause poor supplier quality.