A CSOs challenge
Gula challenged me with the scenario of a chief security officer whos offered a budget increase of a million dollars. Think about the mission of the CSO in big-picture termsmeasuring performance not by the number of attacks that are blocked but by the degree of success in keeping data available and uncorrupted for those who are supposed to use it and unavailable to those who are not.The security organization is becoming "more of an enabler, less a technology showcase," Gula said. A CSO today cant afford to have tunnel vision focused on technicalities. When it comes to something such as Sarbanes-Oxley compliance, "your company might be cooking its books but have no vulnerabilities at all," Gula said. Similar issues confront the lead person for sales force automation, supply chain management or any other business function that uses technology but also depends on process. For an IT vendor today, Id argue that the challenge is to package ones expertise in the right forma package that may vary greatly from one client to another, depending on the stage of maturity of any given clients IT process. Its a question of delivering the optimal mix of services performed, knowledge transferred, and technology deployed and supported to create the right offering for that customer. Whether or not the core technologies are commodities, a better answer to that question can still create a superior IT partnership. Technology Editor Peter Coffee can be reached at firstname.lastname@example.org. Check out eWEEK.coms for the latest news, reviews and analysis about productivity and business solutions.
That CSO, said Gula, has to think about a combination of policy enforcement, effectiveness audit and disaster recovery when something goes awry: "The CSO gets to ask, What can I do with a million dollars? Outsource commodity functions? Audit internal vulnerabilities?"