BMC Beefs Up Modeling Tool
BMC on Monday moved to consolidate fault management into its Visualis network performance modeling tool.BMC Software Inc. Monday moved to consolidate fault management into its Visualis network performance modeling tool. The new Patrol Visualis Fault Manager, released as a part of Patrol Visualis 1.3, uses the same map to show both performance data actively gathered through polling of network resources as well as reactive availability information. "In the same tool you can look at the performance of the infrastructure, have maps up that show availability, do trap forwarding, alert managementin the same maps that show performance," explained Gerry Roy, director of product management for Patrol Network in Austin, Texas.
"That is the nice concept with this software. You can represent the whole network as a map, and it can show which pieces are going down a lot," said beta tester Arkadi Chekhtman, a network specialist at Canada Life Assurance Co., in Toronto. Such visualization is especially useful for help desk operators. "You want them to look at things graphically. You dont want them to have to learn four or five different tools," he added.