What You Dont See

By Steve Gillmor  |  Posted 2004-05-25 Print this article Print

Ink is supported in Microsoft IM and Groove chat, while drag and drop makes it easy to convert incoming e-mail to an appointment. All I have to do is select times from drop-down lists, click save and return to OneNote.
The lock-in has essentially flipped from vendor-driven to customer-driven. I lock myself into the Tablet because it lets me do most if not all of what I used to do, plus a lot more, in the same amount of time.
Thats why Bill Gates is paying attention to RSS in public. Not because hes getting it for the first time. Hes been focused on this for most of his adult life, and certainly ever since he handed over the top job to Steve Ballmer. As chief architect, hes working for an audience of one. His customer satisfaction metric is to satisfy his number one concern, getting the most out of his time. Click here to read an interview with Sun Microsystems Jonathan Schwartz on the companys adoption of RSS. Before Bill flipped the RSS switch, he got to the heart of the matter in this sentence: "Now, we think of the work of Microsoft in building software that runs on these devices as delivering on a dream of seamless computing, where your information is there when you want it, and you dont have information you dont care about." You dont have information you dont care about. RSS is the Tivo of the Web, filtering the information deluge through real-time metadata about your location, awareness, interests and events—stripping out the noise, improving the signal, saving time. Its WYDSIWYG: What You Dont See Is What You Get. Check out eWEEK.coms Messaging & Collaboration Center at http://messaging.eweek.com for more on IM and other collaboration technologies.

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Steve Gillmor is editor of eWEEK.com's Messaging & Collaboration Center. As a principal reviewer at Byte magazine, Gillmor covered areas including Visual Basic, NT open systems, Lotus Notes and other collaborative software systems. After stints as a contributing editor at InformationWeek Labs, editor in chief at Enterprise Development Magazine, editor in chief and editorial director at XML and Java Pro Magazines, he joined InfoWorld as test center director and columnist.

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