Poll: Spam Is a Top Distraction
Costly waste of user time is the worst effect of workplace spam, according to a recent poll.Costly waste of user time is the worst effect of workplace spam, according to an interactive poll of several hundred participants in a Ziff Davis Media eSeminar late last month. Almost three-fifths of seminar attendees named employee distraction as their top concern, ranking it far ahead of IT department burdens or legal issues such as "hostile workplace" liability. Would-be solution providers should take their cue by minimizing user involvement in e-mail content control. Individual mailbox training of Bayesian rules, for example, may just substitute one distraction for another.
The prospects seem brighter for higher-level solutions, such as sender identification, that can operate at or outside the enterprise perimeter.