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Yearly Archives: 2023
Avaya at GITEX 2023: Metaverse for Customer Care
Avaya partners with Dubai Electricity and Water Authority to showcase how the metaverse can be used to improve customer service
Cognizant CTO Babak Hodjat on AI and Contextualizing Data
Babak Hodjat, CTO of AI for Cognizant, detailes how companies can use artificial intelligence to align business goals and data analytics for competitive advantage....
Jitterbit CEO George Gallegos on Tech Integration in Enterprise Infrastructure
I spoke with George Gallegos, CEO at Jitterbit, about how automation and integration technology allow the many disparate aspects of enterprise IT to function...
9 Best Synthetic Data Software
Synthetic data software helps organizations create realistic data sets for testing and training purposes. Discover the X best synthetic data software for 2023.
Pure Storage’s Justin Emerson on Analytics Performance and Flash Storage
I spoke with Justin Emerson, Principal Product Manager and Technical Evangelist for Pure Storage, about how high speed flash storage enables better data analytics...
Newgen’s Low-Code Platform Geared for Digital Transformation
Old school developer lead initiatives are tried and true but won’t lead to digital success
Modernizing the Mainframe—IBM Introduces Watsonx Code Assistant for Z
IBM has introduced watsonx Code Assistant for Z, an AI-powered tool for mainframe modernization, offering developers insight into how code will work.
NICE’s Andrea Matsuda on Digital Engagement and the Contact Center
I spoke with Andrea Matsuda, Manager of Product Marketing at NICE, about how evolving technologies are affecting contact center performance.
Among the topics we discussed:
...
Companies Divided After Launch of ChatGPT Enterprise
ChatGPT Enterprise has divided opinions amongst companies. Explore how this new AI chatbot has impacted businesses, and why it's causing so much controversy.
Senzing CEO Jeff Jonas on AI, Data Analytics and Entity Resolution
I spoke with Jeff Jonas, CEO of Senzing, about how to get more from an enterprise data analytics practice, the importance of entity resolution,...