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    The Mark of Excellence

    Written by

    Peter Coffee
    Published April 5, 2004
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      eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More.

      Now making their fourth annual appearance, the eWEEK Excellence Awards have become the gold standard for recognizing value in enterprise infrastructure innovation. Considering only products and services that are genuinely new and genuinely available, each years screening of hundreds of entries produces a valuable shopping list—not only a guide to whats good but also an up-to-date recommendation as to whats relevant to changing IT needs.

      Two things make these awards unique among IT product honors.

      First, the Excellence Awards program is not a popularity contest. Year to year, the lists of finalists and winners include both established leaders and startups. Were always pleased to find a category-defining product coming from a company that can hold an all-hands meeting in a full-size SUV.

      At the same time, though, this years slate of honorees reminds us that theres world-class innovative talent at big-name IT companies—companies that are often impugned as being too concerned with stretching product life cycles rather than daring to compete against themselves.

      No single company has previously won more than two Excellence Awards trophies in a single year. This year IBM and Microsoft each earned three—and did so by addressing impressively diverse needs.

      That very diversity represents a challenge to our evaluation teams. We dont begin with a preconceived list of specific product types, such as firewalls or development environments. Rather, we look for novel and meaningful contributions on 15 different tiers of the IT stack, with competition open to products and services addressing each general area of need. We choose winners based on the contribution they make to solving the problems of today, not on checklists of features or on performance according to narrowly focused benchmarks.

      Our past choices have been validated in numerous ways.

      Two of our first-year Excellence Awards winners came from Great Plains Software and Rational Software, which were subsequently acquired by Microsoft and IBM, respectively. Both companies talents now reinforce their acquirers expanding platforms: Great Plains, with its skill in delivering big-company IT power on a midsize budget, and Rational, with its core competence in software quality.

      /zimages/5/28571.gifClick here for the winners of the 4th Annual eWEEK Excellence Awards.

      One of this years finalists, LogicLibrarys Logidex, has been chosen by IBM to play an important role in delivering component-based solutions. We take pride in identifying the distinctive potential of nascent IT providers, especially when others subsequently place their own bets on those same contenders.

      One common characteristic among many Excellence Awards winners is the ability to slash complexity and contain technical risk within enterprise environments. We get a strong reality check in this area from our eWEEK Corporate Partner Advisory Board members, whose input during judging is the second unique and defining feature of the program. Each honoree reflects the judges need to simplify their lives by finding and deploying products that play nicely with others.

      An ironic example is this years Enterprise Storage category winner, AppIQs StorageAuthority Suite. Its multivendor support was the distinguishing strength and the highest-priority area of improvement identified by our enterprise pros.

      We made a daunting commitment when we dubbed our inaugural awards program the “first annual.” That debut demanded a quantum jump in our product evaluation processes. Building and deploying Web sites for both entry and judging, coordinating teleconference briefings with product teams and users, and assembling the results at a weekly newspaper pace proved challenging.

      Now in its fourth iteration, the process has found its groove. It has become part of our annual routine to investigate several hundred complex products, combining our own evaluative expertise with that of vendor and user technologists and managers to dig beneath the breathless prose of press releases, white papers and product brochures.

      Were pleased to share the results.

      Technology Editor Peter Coffee can be reached at [email protected].

      Peter Coffee
      Peter Coffee
      Peter Coffee is Director of Platform Research at salesforce.com, where he serves as a liaison with the developer community to define the opportunity and clarify developers' technical requirements on the company's evolving Apex Platform. Peter previously spent 18 years with eWEEK (formerly PC Week), the national news magazine of enterprise technology practice, where he reviewed software development tools and methods and wrote regular columns on emerging technologies and professional community issues.Before he began writing full-time in 1989, Peter spent eleven years in technical and management positions at Exxon and The Aerospace Corporation, including management of the latter company's first desktop computing planning team and applied research in applications of artificial intelligence techniques. He holds an engineering degree from MIT and an MBA from Pepperdine University, he has held teaching appointments in computer science, business analytics and information systems management at Pepperdine, UCLA, and Chapman College.

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