Charles King

As-a-Service (aaS) solution offerings are commonplace in the tech industry. For years, hardware vendors offered customers aaS-based options to replace the capital expenditure (CAPEX) sting of equipment acquisition with easier to manage operational expense (OPEX) payments. That is a particularly important issue for financially constrained companies, including startups and small businesses. In addition, aaS-based solutions […]

IBM’s has announced a plan to spin off the Infrastructure Services business unit in its Global Technology Services (GTS) group as a new, free-standing organization. This is both surprising and unsurprising: It’s surprising because it is a formal separation from a group that has long reflected the company’s core value proposition and also drives a substantial portion […]

Strategic partner programs have been around the tech industry for decades, and typically involve regional-specific or industry-focused resellers and specialist firms with close ties to their business clients. The results can be good for all involved, providing end customers valuable services and solutions, and building sustainable commercial relationships for both IT vendors and their partners. […]

Discussions of leading cloud computing often focus on the handful of U.S.-based companies—AWS, Microsoft Azure, IBM and Google—that lead the industry in terms of market share. That makes sense on one level but tends to obscure numerous other vendors, whose assistance is crucial to enterprises determined to capture the greatest value from their cloud computing […]

The phrase “IT modernization” has been around for well over a decade, but what does the concept mean? Often, it is simply a sales pitch by IT vendors who hope prospects will swap out aging systems for fresh equipment. But on a more nuanced level, it underscores the pressing need for businesses to invest in […]

Strategic partnerships are vitally important for a wide variety of enterprise IT vendors. While conventional wisdom once held that enterprises were best served by integrated, single-vendor solutions, those offerings tended to increase companies’ reliance on a handful of large suppliers and reduce their access to innovative new technologies. In contrast, hardware vendors that develop products […]

Rola Dagher, who most recently served as president of Cisco Systems Canada, is a deeply experienced executive who helped lead the channel organization at Bell Canada for 13 years before spending nearly five years in Dell’s Enterprise segment and Infrastructure Solutions Group. Thus, she has proven leadership skills, along with considerable channel experience, both of […]

Upcoming products, advances and innovations are part and parcel of every technology conference, from the smallest vendor confab to massive events like CES and MWC. So, it was no surprise that at this week’s Hot Chips 2020, the annual IEEE symposium that focuses on high performance microprocessors, much of the spotlight focused on next-generation microprocessors, […]

Notebook PC sales surpassed desktop sales over a decade ago and unless unlikely shifts occur in user behavior, notebooks, 2-in-1s and other mobile computing devices are likely to remain ascendant. That point is doubly clear this year, as the COVID-19 global pandemic forced tens of thousands of businesses to find ways to support tens of […]

Habits are hard to break in the best of times. Ingrained optimism recommends staying the course, no matter how ineffectual or even painful it might be. That is especially true when it comes to business technologies. Though numerous organizations regularly investigate various new hardware and software offerings, longstanding solutions are often unaccountably bulletproof.  But in […]

Reorganizations are a fact of life in business and can reflect any number of issues or events, including financial issues or concerns, decisions to refocus the business, and missteps in leadership or execution. But a fundamental reordering of core strategies and the departure of the executive responsible are far less common. That’s exactly what happened […]

It’s often said that “data is the new oil,” and considering the accelerating rate at which organizations are creating and using digital information to further their business efforts, it’s hard to disagree. But its fundamental value has also resulted in data and its owners coming under regular attack by bad actors ranging from kids on […]