Dennis Callaghan

Siebel Systems Inc., in its latest move to attract a broader customer base, plans to enhance its fledgling Siebel CRM OnDemand hosted services with technology it is acquiring with customer relationship management application service provider UpShot Corp. Siebel plans to merge the Mountain View, Calif., company, which it is purchasing for $70 million, with its […]

Onyx Software Corp. saw its first customer go live on its CRM On Demand hosted service in the third quarter. But it wasnt enough to offset a drop-off in revenues in the period ended Sept. 30. Onyx, of Bellevue, Wash. posted revenues of $15.4 million in the quarter, down from $19 million in last years […]

The much-beleaguered customer relationship management software sector started to show some signs of rebounding in third-quarter. Earnings statements out this week had most companies reporting either rising revenues or reduced losses. But other firms still suffered significant drop-offs in revenues and deeper losses, while the once high-flying Web personalization software developer NetPerceptions Inc. moved one […]

Fast-growing enterprise content management software developer Open Text Corp. isnt quite growing fast enough for Wall Street. At the same time, a raft of vendors in the field this week released quarterly earnings. The Waterloo, Ontario-based company saw its fiscal first-quarter revenues climb 17 percent in the period ended Sept. 30 from the same period […]

Business intelligence software developer Business Objects SA has completed integration between its Enterprise 6 platform and PeopleSoft Inc.s Enterprise Performance Management suite, while reporting this week that its earnings more than doubled over the same period a year ago. Business Objects and PeopleSoft have worked together to create a set of analytics and reports that […]

IBM announced Wednesday a host of new content management products, including new software for small to medium-size businesses and Linux shops as well as new content management integration offerings and records management product enhancements. DB2 Content Manager Express, a lower-end offering for the SMB market, has the same client experience as the companys enterprise-class product […]

Open Text Corp. continued its consolidation of the enterprise content management space announcing plans Tuesday to acquire German content management software developer IXOS Software AG. The acquisition comes on the heels of Open Texts August purchase of another German content management software developer Gauss Interprises AG. This deal calls for a wholly-owned subsidiary of the […]

EMC Corp.s second billion-dollar-plus acquisition in three months should propel the company further in its effort to not only store enterprise data but also manage the information inherent in that data. For starters, the company plans to pair the document management offerings from its $1.7 billion purchase of Documentum Inc. last week with some of […]

With Microsoft Corp.s long-awaited Exchange 2003 upgrade due this week, e-mail server vendors Stalker Software Inc. and Gordano Ltd. are positioning their products as alternatives for Exchange shops that are reluctant to upgrade. About 40 percent of Exchange customers still use the 6-year-old Exchange Version 5.5, according to Microsoft officials. Many users said that is […]

Although caught up in legal battles, the Federal Trade Commissions National Do Not Call Registry is still looming over many enterprises marketing activities. Courts have ruled the FTC has no grounds to enforce the list, which is designed to allow consumers to opt out of receiving calls from telemarketers. But legislation has since been passed […]

Marketing software from Unica Corp. and E.piphany Inc. aims to make enterprise marketing efforts and the departments that deploy them more effective and efficient. Unica announced last week Version 6 of its flagship Affinium enterprise marketing management suite. The company, based in Waltham, Mass., is adding a new lead management application to the suite while […]

IBM Corp. and Adobe Systems Inc. on Monday announced an extension of their existing sales, marketing and development partnership that calls for the two companies to jointly sell and market document services to the enterprise. The partnership brings together Adobe document services with IBM content and document management offerings to improve data capture, document generation […]