Dennis Callaghan

Opera Software ASA has released the latest version of its namesake Web browser, featuring some minor improvements and bug fixes, and on Tuesday the company announced plans to work with Macromedia Inc. to develop an application programming interface for an embedded Web browser on Apple Computer Inc.s Macintosh platform. The new version of the Opera […]

FrontRange Solutions Inc. and Salesnet Inc. are using Microsoft Corp.s .Net Web services architecture to provide data integration capabilities to their respective CRM and sales applications. The software is expected to make available many of the same capabilities as Microsofts namesake customer relationship management software up to a quarter earlier than Microsoft CRM will ship. […]

As enterprises fight an increasing deluge of unwanted e-mail, IBMs Lotus Software division, Rockliffe Inc. and Ironport Systems Inc. are scrambling to offer new technologies to keep spam from penetrating firewalls. Lotus last week announced that its forthcoming Domino 6 messaging and groupware server will include anti-spam features, technology the company has typically relied on […]

Jabber Inc. will announce Monday version 1.3 of its Jabber WebClient instant messaging application, adding new capabilities that make the IM client more extendible into other applications. This version of the application can be embedded in a portal or launched from a customers Web site, with the customers brand used as a real-time customer service […]

Al Zollar, general manager of IBMs Lotus Software division, detailed during his morning keynote address at the Collaborate East Conference & Expo in Boston Wednesday, IBMs company-wide deployment of Lotus applications, revealing that Big Blue is saving $4 million a month in travel expenses by conducting e-meetings using Lotus Sametime application. Thats part of $400 […]

New news in the Web conferencing and meetings space dominated the first day of the Collaborate East Conference & Expo in Boston Tuesday, with new technologies offered to improve quality and experience of such virtual meetings. Pixion Inc. announced the availability of its Web conferencing technology as a hosted services offering, known as PictureTalk Hosted […]

BOSTON–Microsoft Corp.s upcoming CRM suite is expected to be light on features compared with competitors, but it may be just enough to enable some small and midsize companies to become comfortable with customer relationship management for the first time, observers said. At the heart of Microsoft CRM, which the Redmond, Wash., developer demonstrated at the […]

SAS Institute Inc. and Marketsoft Corp. each aim to help corporations engaged in customer relationship management share and access information from across the enterprise. SAS earlier this month introduced application packages for the telecommunications and banking industries—the first two in a series of SAS Industry Intelligence Solutions that the company is releasing for vertical industries. […]

Azerity released Monday the latest version of its customer relationship management application suite designed for the high-tech vertical, ProChannel 5. This version of the application adds new modules for mobility, channel management and business analytics, giving ProChannel a total of 26 modules, plus a new graphical user interface with flexible display options. The new ProMobile […]

Cognos Inc. kept up its momentum Thursday, reporting an increase in revenues, including license revenues, and net income for its fiscal first quarter ended May 31. The Ottawa-based business intelligence software company booked revenues of $120.1 million for the quarter, up from $108 million in the same period a year ago. That included an increase […]

FrontRange Solutions Inc. will release a new suite of applications this fall built entirely on Microsofts .Net framework. Code-named Orion, the new application will compete head-on with Microsofts MSCRM application, which is expected in the fourth quarter of this year. Ironically, FrontRange president and CEO Patrick Bultema previewed Orion during this mornings keynote by Daniel […]

Microsofts forthcoming mid-market CRM package, MSCRM, has been released in beta to selected partners with early reviews indicating that the software could be a compelling alternative for small-to-midsize businesses, thanks to its integration with back office and desktop productivity applications. The software suite, slated for general availability by the fourth quarter, was on display at […]