Dennis Callaghan

NetIQ Corp. on Tuesday released the latest version of its flagship WebTrends Web site analytics product, promising an improved, less report-heavy interface. This version, WebTrends Reporting Center 5.0, shows data such as response and conversion rates of marketing campaigns or navigation through an online registration process via a dashboard view. Users can customize these dashboards […]

Merant plc. announced Monday the release of Merant Collage, an application that manages Web content in collaborative environments and provides integration between Web content management and management of the applications and code that create that content. In addition to providing an interface for employees to update Web content, the software also provides automated workflow control […]

MarketSoft Corp., a marketing software company best known for its lead management software, announced Monday a new application dedicated to the holy grail of cross- and up-selling. The new application, MarketSoft Cross Sell Hub, is designed to meet businesses need to sell more products and services to current customers. Company officials said their new product […]

Divine Inc. on Monday will announce the latest version of its call center application, promising improved integration with other call center and Internet-based customer interaction systems, as well as new analytics. The new application, Conversations 5.0, is used mostly in outbound call centers by telemarketers, surveyors and customer service representatives responding to inquires. Divine acquired […]

SAS Institute Inc. continued its increasing focus on packaged applications, announcing Thursday at its European User Group International conference in Paris new application packages for the telecommunications and banking industries. The new applications are the first two of a series of applications SAS is releasing for vertical industries, known as SAS Industry Intelligence Solutions. These […]

Just two months after its planned acquisition of Centra Software Inc. fell through, SmartForce plc. is trying to consolidate the e-learning software space again, this time by buying SkillSoft Corp. The two companies announced a definitive agreement to merge late Monday. Under terms of the deal, which has been approved by both boards of directors, […]

eRoom Technology Inc. CEO Jeffrey Beir, a veteran of Lotus Development Corp., founded eRoom in 1996. The company provides software as well as a hosted service that enables collaboration among far-flung team members. Although the company benefited from interest in virtual-meeting technology following last Septembers terrorist attacks, eRoom is seeking to turn the corner from […]

Microsoft Corp.s reported plan to integrate in a package its e-business applications is drawing praise and skepticism from customers and implementation partners. Published reports indicate that the Redmond, Wash., software vendor plans to create an integrated package called Jupiter that contains the companys BizTalk application integration server, SharePoint Portal Server, Commerce Server, Content Management Server […]

Companies looking to get more out of the data in their operational CRM applications will soon get help from SPSS Inc. and SAP AG. SPSS, of Chicago, this summer will launch a packaged predictive analytics module for Siebel Systems Inc.s Marketing application. Known as SMS (Scenario Manager Suite) for Siebel, the module will offer a […]

IBM announced version 8 of its Content Manager software Monday at the IBM Software Symposium in Vienna, Austria, promising support for virtually all content types, as well as open standards and performance improvements. This new version of Content Manager will be able to integrate and manage content from multiple data sources–including scanned images, audio and […]

IBMs Lotus Software division will bundle its Domino application server with its Domino Everyplace mobile access product to deliver improved mobile and wireless capabilities to Domino. The bundling, announced Monday at the IBM Software Symposium in Vienna, Austria, will be available with the release of Domino 6, expected later this summer. Separately, Lotus, of Cambridge, […]

Two software developers in the natural language search space have merged to form a new company, InQuira Inc., which will launch Monday. InQuira, which will be based in San Bruno, Calif., combines former rivals Answerfriend Inc. and Electric Knowledge Inc. On Monday, it will roll out three new applications that are a repackaging of those […]