eWEEK EDITORS

Calling existing customer-relationship management too complex and too focused on sales-force managers, the Mountain View, Calif., maker of QuickBooks financial-management software unveiled on Tuesday its first foray into the CRM space. Intuit unveiled a pair of new products, QuickBooks Customer Manager and QuickBooks Client Manager. Both are targeted at companies with fewer than 20 employees. […]

The only thing worse than spam is wireless spam. Spam defeats everything that a good wireless experience should be: convenient, controlled and relevant. Furthermore, fighting spam has special challenges on a handheld or advanced handset. The first of these is that the e-mail client is not Outlook, Microsofts extensible and popular program for which many […]

Certance LLC is now shipping magnetic media protection technologies in its DAT72 tapes and will ship a new entry-level autoloader by the end of this year, officials said Tuesday. Digital Audio Tape 72 is the recently launched fifth generation of the popular Digital Data Storage format, which will now be more reliable than past generations. […]

Maxtor Corp. said Tuesday that it has developed the second generation of its external hard drives, improving their “one-touch” capability to handle system recovery or other functions. Available in capacities of 120-, 200-, 250-, and 300-Gbytes, the new OneTouch family boasts an improved industrial design and the first version formatted for the Macintosh. The new […]

In last weeks column, I requested your opinions as to what Microsoft should do to maintain and augment Windows momentum, given the fact that we are going into somewhat of a “dry spell,” in terms of major new releases. Read Last Weeks “Whats Up With Windows” Column After all, as I mentioned last week, it […]

Its a fact: labor costs less in certain foreign countries. Often, its so much less that companies cant resist the opportunity to cut IT costs by sending work overseas. The issue of losing U.S. jobs to offshore outsourcing hasnt received this much attention since Ross Perot was talking about “that giant sucking sound.” Then, it […]

First it was the national strategy to secure cyberspace that got subverted by the political process. Now, as threats to the nations public and private networks continue to grow, the federal government continues to stumble in its efforts to name a cyber-security leader at the Department of Homeland Security. With the rapid-fire resignations of Richard […]

Enterprise Storage Marvell Releases Serial ATA II Controllers Marvell Semiconductor Inc. last week released 3-gbps Serial ATA II host controllers, which can deliver twice the speed of current SATA technology. Marvell touted its new 88SX6081 (8-port) and 88SX6041 (4-port) Serial ATA II controllers as key components to enable the high-performance and cost-effective solutions for server […]

Virus The FBI has subpoenaed an Arizona ISP believed to be the source for the original posting of the Sobig virus, a virulent E-mail virus that raised havoc last week among home and business computer users. Easynews Inc. said Monday that it was cooperating with the FBI in trying to locate the person who uploaded […]

The Sniffer Technologies division of Network Associates Inc. on Monday will finally address the small to medium-sized business market with a light version of its Sniffer protocol analyzer. The new Netasyst Network Analyzer is a software-based protocol analyzer designed specifically for more cost-conscious SMBs with IT “generalists” on staff, according to Steve Finegan, product launch […]

Hitachi Global Storage Technologies on Monday said it had begun shipping samples of its 4-Gbyte Microdrive, which will ship in November. The 1-inch MicroDrive, the smallest rotating magnetic disk drive, is currently only available in a 1-Gbyte capacity, although Hitachi Global Storage has previously announced plans to ship a 2-Gbyte drive later this year. However, […]

If youre keen to find out what are the issues and challenges facing XML and Web Services in Singapore and the Asia Pacific region, make a date with XML Asia 2003, which will be held at the Suntec Convention Centre in Singapore on Sept. 10. In its third year, XML Asia 2003 will play host […]