eWEEK EDITORS

Businesses across the globe, even as they continue to grapple with pandemic-related changes, are doubling down on scaling automation. The goals is to streamline existing business processes while continuing to deliver value to their customers. But IT leaders need to ensure they select the right technologies that will perform the functions they wish to optimize, […]

Companies need to evolve their manufacturing systems to support what can be called data-driven, end-to-end adaptive operations, where systems respond automatically to both known and new scenarios. Yet this is easier said than done. As manufacturers strive to progress toward adaptive operations, they are hampered by the traditional and siloed architecture of their manufacturing systems. […]

As soon as employees could work from anywhere, companies could start hiring from anywhere. Suddenly organizations that were once concentrated in geographic areas began considering how to support a global workforce. As a result, over 70% of white collar workers are now fully remote, and in some areas as much as 52% of hybrid workers […]

Data flow has been stuck in the past, slowing down decision making in key areas such as supply chain, retail and finance. The data agility required during the pandemic was a baptism of fire for many organizations. Companies needed to change operations and business models more quickly than their well-worn legacy applications would allow. Trying […]

There’s no such thing as a perfect software product. No matter how stable your application is, there’s bound to be occasions where things go wrong in production. To make the most and learn from each incident, it’s crucial that engineering teams regularly commit to doing post-mortem investigations. This is especially important as companies grow and […]

Any organization that’s invested in an analytics tool like Power BI or Tableau knows that they’re only as good as the data you feed them. Challenges such as disparate sources, inconsistent data formats, and slow legacy systems all block insights from your business intelligence software and data analytics tools. A common solution to this challenge […]

Despite the recent massive shift to digital commerce, many marketers are still dealing with obstacles to implementing real-time, data-driven marketing strategies, processes, and campaigns. Those are among the key findings of a Capgemini Research Institute survey of 1,600 global marketers. Only 11% of the survey participants reported driving “significant value” through real-time marketing. However, 93% of […]

Rarely in the history of software has a pile of code been as reviled as “Clippy,” the animated, googly-eyed paperclip Microsoft introduced in 1997, ostensibly to help users of Office. Time magazine dubbed it one of the world’s 50 worst inventions. The man who designed it boasted that his creation, at its peak, “was annoying […]

Enterprise IT teams are increasingly partnering with managed service providers (MSPs) to help their organizations thrive in today’s competitive market. Service providers combine industry-specific knowledge with technology expertise to ensure the continuous availability of enterprise services. This combination helps drive faster revenue growth and greater operational efficiencies for their customers. Since MSPs need to handle […]

It’s time for all cloud service providers to look beyond the mirage of cost savings as the raison d’etre of cloud and embrace cloud-intelligence as a core strategy in a cloud-native world. Survival in a rapidly changing, digital world depends on service providers’ software delivery capabilities. Delivery capabilities drive customer delight (or frustration), enable business […]

Compared to the previous generation, today’s generation of startups are increasingly cloud-centric. The previous generation of dotcoms had to suffer the economics and complexities of deploying, managing, and scaling their own servers, networks, and data centers. In contrast, today’s generation grew up in the just-in-time, pay-for-what-you-need, and scale-up-on-demand world that is cloud native.   Also see: […]

Artificial intelligence will shape so much across business and culture — but what will its effects be on the workforce? Much of the backlash against AI is not because of what it can do but rather how it might affect the livelihoods of workers and previously disadvantaged groups, widening the inequality gap even further. This […]