eWEEK EDITORS

Tech companies have enabled organizations across industry sectors to digitally transform, so businesses can continue to operate and serve customers throughout the COVID-19 pandemic. Additionally, tech companies are themselves transforming their businesses using emerging technologies. When polled by KPMG, tech industry leaders indicated an interest in leveraging new technologies to improve efficiencies and reduce cost. […]

Today, threat actors are using a variety of methods to target organizations. While ransomware, phishing, botnets and other malware steal the headlines, Active Directory (AD) remains a major vector of abuse. More specifically, hackers use Attack Paths in AD, which are chains of abusable privileges and user behaviors linking users and computers that attackers use […]

The tech industry is currently in the process of a major adjustment period. Increasingly, companies are realizing (either willingly, or painfully via lawsuit) that they need to start designing their applications and websites accessibility-first. When we think about accessibility, we might first think about people with visually-obvious physical disabilities. And while those people are absolutely […]

A successful customer experience (CX) strategy depends on a brand’s ability to deliver a seamless customer journey across all their touchpoints. But the average company uses a dozen different customer-interaction management systems, according to Aberdeen Strategy Research, which can lead to a disjointed experience for their customers. So, how can brands begin to build the […]

Modern marketers are presented with a vast amount of data that requires careful analysis to identify new trends and offer the best customer service. The data could be from within your organization, the market, or competitors. Insight from this data guides businesses in making key decisions – and gaining competitive advantage. But sifting through this […]

Regional electric cooperatives and service providers have long played a vital role in supplying critical power and connectivity to rural and remote communities. Currently, 260 telephone and 834 electric cooperatives serve much of rural America, which includes just 14 percent of the population, but 72 percent of the land area. Now these cooperatives and their […]

With increased literacy and understanding – and increasingly publicized failures – the curtain is falling on the public’s perception of artificial intelligence as a mysterious, unmanageable or independently evolving intelligence. We begin a new episode, in which we – as individuals and corporate entities – firmly acknowledge and embrace our inalienable role as the architects […]

One-off sustainability initiatives and short-term goals just don’t make the cut in today’s ESG-focused market. Consumers now demand greater transparency into business operations, supply chains, and social impacts. Additionally, they’re on the lookout for organizations making investments into the circular economy; that is, the infrastructure dedicated to recycle and reuse. In fact, a survey found […]

5G is taking the world by storm due to its remarkable speed and bandwidth strength. It supersedes 3G, which gained popularity in the early 2000s after the iPhone 3G was released, followed by 4G in 2011. 4G and 4G LTE are still heavily relied upon, but 5G is becoming more available for enterprises, small businesses […]

If we track the recent progress of the Chief Information Security Officer (CISO), there’s good reason to wonder if they are headed toward the visibility once reserved for CEOs, given how today’s dramatic security challenges have boosted their profile. In a relatively short time, we’ve seen cybersecurity move from being an afterthought to become central […]

The networking landscape has shifted dramatically over the past two years as remote work, cloud migration, and container-based architectures have augmented network infrastructure. This digital transformation has put added pressure on NetOps teams to gain visibility into on-premises, cloud, and hybrid environments to ensure performance of the entire network and applications, regardless of location.  As […]

As we move into 2022, there’s little doubt that we’ll see the growth in intelligent automation (IA) continue to gather momentum as more decision makers realize the transformative power of this emerging technology. Building on this, a key shift we’ll see is the realization that only a truly unified workforce can deliver a business’s full […]