John Moore

Call SiteLite the outsourcers outsourcer. The five-year-old management services provider (MSP) has ended its direct-selling effort and now aims to do all of its business through resellers. The company recently closed a deal with Exodus Communications, in which the hosting vendor will offer SiteLites management services under its own label. SiteLite has a similar reseller […]

It wouldnt seem the most auspicious time to chart a course for the U.S. market, but a number of European Internet consultancies are determined to have a go. Take, for instance, NetJuice Consulting. Spains largest Internet consultancy last month took the wraps off its Miami operation, its first U.S. office. NetJuice plans to use Miami […]

Lante Corp. says it is not sweating. The recent demise of Dell Computers B2B e-market will not affect its relationship with the computer maker, which ranks among the Internet consulting firms largest customers, according to Lante. Lante was the architect behind Dell Marketplace and hoped to integrate suppliers with the site. The short-lived marketplace, which […]

Its humble-pie time in the Web integrator market, and many players have a face full of it. Instead of other service providers banging on integrators doors and getting a cold shoulder, now the Web integrators are doing the knocking. And theyve come bearing gifts. A number of service providers interviewed say that in the past […]

IBM business partners are pushing a lot of big iron these days, and they may get an added boost this year from an unexpected source: Linux. IBM reports that its solutions-provider partners drove 22 percent of its worldwide System/390 sales in 2000, with annual partner-driven mainframe revenue growing at a 30 percent clip. Thats quite […]

The expense of maintaining an up-to-date inventory database has discouraged some corporations from embracing asset management, throwing cold water on a potentially hot market for some solutions providers. But Micropath Inc., a services firm specializing in IT asset management, thinks it has hit upon a solution. The Bellevue, Wash.-based company recently unveiled handheld technology that […]

Congress is just getting under way, but Hill watchers believe online privacy quickly will become one of the years highest-profile IT-related issues. Last years privacy debate was inconclusive. Although several privacy bills surfaced and hearings commenced, the election-shortened Congressional session put privacy on hold. That situation is expected to change. “I think youre going to […]

For many resellers pursuing services, the promised land of profits more closely resembles the valley of death. Wasmer Business Solutions has studied the financial statements of about 50 resellers and has found that most companies in the transition from box pusher to service provider are losing money. “The reality is, most resellers across the country […]

Its supposed to be a high-growth sector, but making money in managed services is proving to be a lot harder than anyone expected. That comes as a surprise to many, given the upbeat projections of market forecasters for companies that deliver monitoring, application management and other IT infrastructure services via networks. Meta Group last year […]

WorldCom is targeting hosting as one of its key growth markets and plans to enlist partners as sales agents and integrators. The company, which suffered from slowing growth throughout 2000, last week unveiled alliances with four companies to help drive its hosting effort: EMC, KPMG, Lucent Technologies and Technology Solutions Co. (TSC). EMC and Lucent, […]

What do George Shaheen and a frozen turkey have in common? Both have managed to generate media attention for Webvan. Shaheen, CEO of the online seller of groceries, books and other items, put Webvan in the spotlight in 1999 when he joined the company from Andersen Consulting. But a frozen turkey recently got its turn. […]

Taxation is seldom viewed in a positive light, but the Internal Revenue Service has put in place a rule that could make the tax burden easier to bear for small businesses. On Jan. 1, a new IRS directive went into effect that lets small businesses make quarterly, rather than monthly, employment tax payments. Specifically, companies […]