Michael Caton

Office 2007 is one of the most ambitious and innovative releases to come from Microsoft in years, introducing big changes and improvements to a productivity suite that is a mainstay in corporate environments. Released to manufacturing on Nov. 6, Office 2007 will be available through volume licensing to enterprise customers at the end of November […]

Central Desktops most buzz-worthy feature is its wiki capabilities, but its the services other collaborative features that will make it appealing to companies looking for tools to simplify working in teams. Click here to read the full review of Central Desktop. 2 Central Desktops most buzz-worthy feature is its wiki capabilities, but its the services […]

Microsoft announced Nov. 6 the release to manufacturing of Office 2007, which will introduce a significant change in the way end users work with and view the productivity suite. Weve been testing the pre-RTM Build 1011 version of Microsoft Office Enterprise 2007, which Microsoft burned a week before the new suites RTM, and have seen […]

We liked the flexibility of Jabbers Jabber XCP and Jabber client. The platform provides gateways to AOL and SIP/SIMPLE IM servers, and companies that deploy Jabber can extend the system to mobile platforms such as Windows Mobile- and Symbian OS-based smart phones. Click here to read the full review of Jabber XCP 5.1. 2 We […]

Companies looking for more effective real-time collaboration through instant messaging will find that products based on the Extensible Messaging and Presence Protocol, or XMPP, provide a good set of options and integration with other platforms. eWEEK Labs recently evaluated three products based on XMPP: Antepos OPN System Rivoli, Jabbers Jabber XCP (Extensible Communications Platform) 5.1 […]

Antepos OPN platform was one of the first IM systems to offer broad interoperability with other IM platforms, and this release improves that interoperability by adding support for Microsofts Office Communicator 2005 IM client. OPN System Rivoli brokers the SIP/SIMPLE session between the two clients, allowing OPN System Rivoli users to leverage Communicators VOIP features […]

Jive Software has taken a slightly different tack with Wildfire Enterprise, which is fairly intuitive to manage and control, and relies on plug-ins for extension. Click here to read the full review of Jive Softwares Wildfire Enterprise. 2 Jive Software has taken a slightly different tack with Wildfire Enterprise, which is fairly intuitive to manage […]

Although long known as a sales force automation tool for individuals and very small teams, Sage Softwares Act has evolved into a good, easy-to-use system for larger teams in companies looking for a way to manage sales. Sage Softwares Act Premium for Workgroups 2007 (also known as Version 9.0) began shipping in September and is […]

Resource Dynamics Tele-Support HelpDesk 3.2 provides a good—albeit not tightly integrated—customer support option for companies running Sage Softwares Act Premium for Workgroups 2007. Tele-Support HelpDesk, which was updated in September, is priced starting at $3,395 for the first five users for the version that runs on Microsofts SQL Server. Additional five-user packs start at $2,195. […]

Theres been a lot of hype around high definition, and the hoopla has made its way to videoconferencing. However, based on eWEEK Labs tests of LifeSize Communications LifeSize Room, the hype is warranted. Click here to read the full review of LifeSize Room. 2 Theres been a lot of hype around high definition, and the […]

Who doesnt want better management and accountability for meetings? Ah, but what tools exist to achieve those results? GroupSystems ThinkTank 1.1 does a good job of getting teams at least partway there. Click here to read the full review of GroupSystems ThinkTank 1.1. 2 Who doesnt want better management and accountability for meetings? Ah, but […]

It seems as if we hear every week about another organization that has failed to manage both its communications and its people. The latest incident, concerning former U.S. Rep. Mark Foleys inappropriate communications with congressional pages, illustrates failure of governance at many levels. One question that immediately comes to mind: How can an organization that […]