Nathan Eddy

Xerox announced four workflow products to alleviate paperwork and process burdens in data-heavy workflows, specifically in the insurance industry and human resources (HR) departments. The company’s Workflow Automation Solution for New Business Processing drives a faster on-boarding process for new policyholders and is designed to help save employees time on tasks such as fact-checking existing […]

While there has been a major shift to mobile banking, almost 63 percent of Americans believe they will never make all their financial transactions digitally, according to a US Bank survey of more than 1,000 Americans aged 18 and older. Nearly 80 percent of consumers fear bad customer service from banks that go completely digital, […]

Two-thirds of hospitals and health systems have deployed remote patient monitoring (RPM) solutions, according to a survey by Spyglass Consulting Group. The systems are used to manage value-based risk associated with supporting large patient populations with complex chronic conditions, such as congestive heart failure, COPD, diabetes and hypertension. The survey revealed 84 percent of providers […]

Nearly 60 percent of tech professionals are extremely happy or very happy with the area where they live, while an additional third of workers are at least somewhat happy, according to a Dice survey of more than 1,600 technology professionals. One-third of survey respondents said the cost of housing is too expensive where they live, […]

Although cyber-security breaches have increased 66 percent year over year since 2009, a survey of 476 security and business executives from the SANS Institute, commissioned by DomainTools, indicated that enterprises are falling behind. Nearly 60 percent of respondents said they are lacking the skills and resources to adequately protect themselves from a breach, doubling since […]

Nearly three-quarters of business decision makers admit their customer service initiatives are primarily focused on getting the basics right, even as consumers demand more advanced personalized experiences, according to a Pegasystems survey of more than 1,000 consumers and business decision makers. While nearly 60 percent of businesses believe their customer service representatives quickly respond to […]

On average, organizations experience 5.1 incidents each month in which an unauthorized third party exploits stolen account credentials to gain access to corporate data stored in a cloud service, according to a report from Skyhigh Networks. The study, derived from analysis of actual cloud usage across more than 23 million employees, found 89.6 percent of […]

Mobile brand advertising specialist Kargo and Celtra, a specialist in technology for display and video advertising, announced a strategic partnership focused on bringing Celtra’s recently launched vertical video solutions to market across the publishers in Kargo’s mobile brand marketplace. The partnership will allow Kargo to activate jointly created video formats powered by Celtra’s mobile video […]

Organizations have haphazard processes for managing administrative or other privileged network accounts, making businesses vulnerable to security breaches, a Dell survey of more than 560 IT technology professionals. The survey found that 76 percent believe that better control of privileged accounts would reduce the likelihood of a breach. Nearly 80 percent of respondents have a […]

Account-based marketing specialist Demandbase announced the launch of the B2B Data Cloud, a data platform designed to serve the entire marketing and sales funnel from advertising through to customer relationship management (CRM). The platform combines account-based identification technology using network IP addresses, behavioral intelligence and third-party data with customer’s first-party information. The B2B Data Cloud […]

People of all ages, including Millennials, value their mobile phones for conversations more than any other function or feature, according to an Invoca survey of more than 2,000 U.S. consumers. While smartphone owners use an average of 27 apps per month, the report finds people identified “calling” as the single most valuable phone function, beating […]

Businesses overwhelmingly fear that standard security precautions create a false sense of security for laptop and mobile users, according to an Alertsec survey of 1,255 executives at small to mid-size businesses. More than two-thirds of executives (68 percent) believe auto-saved passwords are not secure and nearly half (48 percent) of executives believe never logging out […]