Nathan Eddy

Socially powered enterprise collaboration platform developer Incentive has announced it raised $1.7 million in a seed funding round. Led by a group of institutional and private investors, this round of funding brings the company’s total funding to date to $3.5 million. Incentive serves a range of industries and use cases, including oil and gas, technology […]

Embedded touch displays, including in-cell and on-cell touch displays, are forecast to make up nearly 40 percent of touch module shipments for mobile phone applications this year, according to a report from tech research firm IHS.In-cell and on-cell touch displays for mobile phones grew 47 percent year over year, accounting for 36 percent of shipments […]

American Express Global Business Travel (GBT) announced its adoption of a cloud-based strategy to create an improved infrastructure, as it becomes a standalone travel management company. GBT is migrating several business divisions, including IT, procurement, finance, human resources and administration to cloud-based systems. “GBT is now a standalone company focused exclusively on the needs of […]

Metalogix announced ControlPoint 6.0 with Sensitive Content Manager for Personally Identifiable Information (PII). Designed to work with Office 365, SharePoint, OneDrive for Business, Exchange, Box, Dropbox, Amazon, Google and other enterprise content management (ECM) systems, the platform is powered by a machine learning analysis engine. The analysis engine offers a higher degree of accuracy in […]

Cyber-security intelligence consulting firm CyberUnited and LIFARS, a digital forensics and cyber-security incident response firm, announced they have formed a security consulting joint venture—called CyberUnited LIFARS—that wants to challenge the “prepare and recover” model used by traditional security consultants after a security incident. The new entity will also utilize continuous monitoring through new products and […]

Snom Technology added a digital enhanced cordless telecommunications (DECT) unit to its wireless IP phone portfolio. The M325 DECT phone package comprises the M300 base station and one M25 handset, and sells for $219. Features include an illuminated keypad, TFT color display, and menu-driven graphical user interface. Standard features include a hands-free mode and caller […]

Seven years after the economic downturn, roughly two-thirds of small businesses report they are still in the process of recovering, according to a Bank of America survey of 1,000 small business-owners. BoA’s spring 2015 Small Business Owner Report found that only one in five small businesses have completely recovered from the recession. Small business-owners in […]

ShoreTel announced it is partnering with Ingram Micro and Hewlett-Packard (HP) to offer unified communications gear and services to small- to medium-size businesses (SMBs). The solution sets will be sold through Ingram Micro’s channel partner network and will include ShoreTel cloud services and HP routers and power over Ethernet (POE) switches. Ingram Micro has been […]

While 63 percent of U.S. adults use mobile devices at least several times per month to seek customer support, a whopping 90 percent said they have had poor experiences seeking customer support on mobile, according to a survey of 312 U.S. adults by Software Advice. Topping the list of poor experiences are problems with pages […]

In the age of the Internet of Things (IoT), consumers increasingly worry about the security of their personal information and if their right to data privacy has become non-existent, according to a Ponemon Institute survey of 1,903 consumers in the United States, Europe and Japan. The survey was sponsored by Trend Micro. The majority (54 […]

Government cyber-security professionals estimate that cyber-threats exist on their networks for an average of 16 days before they are detected—hiding in plain sight, according to results of a MeriTalk survey of 302 government cyber-security professionals from federal, state and local agencies. The silver lining from the survey was the revelation that 86 percent of respondents […]

RingCentral announced the launch of its Contact Center platform, which is powered by inContact, a provider of cloud contact center software. The solution is integrated with RingCentral Office and gives contact center agents the ability to engage customers through multiple channels, including voice, email, chat and SMS. Administrators have the ability to set up multi-channel, […]