Paula Musich

Concord Communications Inc. next week will launch a re-architected version of its eHealth performance reporting software that promises seamless reporting across large, geographically dispersed networks. The latest release of eHealth, which the company is targeting large network service providers and large enterprises with global networks, was redesigned to provide distributed analysis and scale well beyond […]

Mercury Interactive Corp. came out with both barrels blazing this week with news on two fronts: an integration alliance with Citrix Systems Inc. and a new release of its SiteScope monitoring tool, acquired with Freshwater Software Inc., that is integrated with its ActiveWatch performance monitoring service. The Sunnyvale, Calif., company is teaming up with Citrix […]

Novell continued to shuffle its executive deck today with the departure of three more executives. The move, one day after CTO Carl Ledbetter was named Senior Vice President for Engineering/Research and Development, is part of an ongoing executive restructuring taking place at Novell, officials said. Separately, Novell officials acknowledged that Chairman and CEO Jack Messman […]

As more enterprises roll out J2EE-based e-commerce applications, users are finding that the tools available to monitor and trouble-shoot such complex software often fall short. Last week, two startups delivered new releases of their dueling Java 2 Enterprise Edition application trouble-shooting tools. The releases promise to cut the time it takes to pinpoint the source […]

SAN FRANCISCO – IBM and Avaya Inc. on Tuesday at IBMs PartnerWorld conference here announced a global strategic alliance to jointly address the customer relationship management software market. The alliance, which grew out of a deal struck last year to integrate the Avaya Unified Messenger with IBMs Lotus Notes messaging platform, calls for joint development, […]

SAN FRANCISCO–Sam Palmisano in his keynote here at PartnerWorld tried to rally IBM business partners around IBM platforms and IBMs vision of where the computing industry is headed. The IBM president and soon-to-be CEO, echoing a theme voiced by partners, urged them to join IBM to “go get business in this environment—as tough as it […]

SAN FRANCISCO–IBM Monday here at PartnerWorld launched a series of partner initiatives along with a new low-end zSeries mainframe targeted at channel customers. The IBM eServer zSeries 800 mainframe is designed to provide server consolidation for midmarket customers who deal primarily with IBM channel partners. IBM plans to distribute 70 percent to 80 percent of […]

After learning the hard way last year that the small and midsize business market was not yet ready for integrated monitoring services from MSPs, SilverBack Technologies Inc. went back to the drawing board and revamped its business. Next month, the Billerica, Mass., company will relaunch itself as a management infrastructure provider for regional services and […]

Watchfire Corp. last week released a revamped, consolidated platform for analyzing Web site content for quality issues. The WebXM platform pulls together previously separate modules to combine content integrity analysis, traffic analysis, privacy policy adherence checking and Web content asset management within a single product. Watchfire, with its WebXM framework, sits between site performance measurement […]

Enron Corp. has brought to light an issue that most organizations outside the financial services arena dont give much thought to: How do you quickly retrieve key e-mail messages or other electronic correspondence when litigation requires it. One IT services company meeting the digital archiving and retrieval requirements of financial services firms in the event […]

Startup Altaworks Corp. hopes to become the tools provider to go to for in-depth monitoring and management of BEA Systems Inc.s WebLogic and IBMs Websphere Web application servers. The Nashua, N.H., company earlier this week took the wraps off its Panorama tool, which monitors live Web transactions and includes patent-pending root cause analysis capabilities to […]

Electronic Data Systems Corp. is quietly overhauling its Information Solutions organization to boost a key metric used by Wall Street to measure consulting performance: revenue per employee. By the end of next month, as part of the restructuring of the outsourcing organization, EDS plans to move the majority of its Global Delivery desk-side support employees […]