Close
  • Latest News
  • Artificial Intelligence
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
Read Down
Sign in
Close
Welcome!Log into your account
Forgot your password?
Read Down
Password recovery
Recover your password
Close
Search
Logo
Logo
  • Latest News
  • Artificial Intelligence
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
More
    Home Applications
    • Applications

    BellSouth Debuts Managed Storage Services

    By
    eWEEK EDITORS
    -
    October 16, 2001
    Share
    Facebook
    Twitter
    Linkedin

      eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More.

      Taking the slow-but-safe route to the enhanced services hamlet, Atlanta-based BellSouth Corp. this week debuted new offerings in online storage, voice dialing and ultra-broadband Internet access.

      Specifically, BellSouth will offer its Managed Storage Services live later this year, with partner StorageNetworks Inc., of Waltham, Mass. It will be marketed initially as a way to conduct data backup and recovery, and will be priced by capacity, officials said.

      Higher-end users may have choices about what the back-end storage devices will actually be, along with different service-level agreements, BellSouth Chief Marketing Officer Donna Lee said during a press conference.

      The voice recognition functionality, supplied by BeVocal Inc., will initially be used as a contact book for dialing. Eventually, the Sunnyvale, Calif., companys technology will be applied to processes like customer service, billing and information portal access, Lee said. Meanwhile, the other new service, Gigabit Ethernet access to the Internet, will eventually enable services like online gaming and video-on-demand. Next year, that service will be bundled with the storage service, and there will be combined SLAs, she said.

      “The RBOCs [regional phone companies] are now being forced to get creative with their product offerings,” said Yankee Group Inc. analyst Courtney Quinn, in Boston. “It sounds like a pretty small trial. Itll be interesting to get more information on how their commercial trials go. If BellSouth is really serious about this, they have an opportunity to make big noise.”

      But, she added, the company has to continue to be progressive and to focus on customer service.

      “Theyve got to be hungry for it,” Quinn said.

      BellSouths justifications for the timing and selection of the new services are impressive, Quinn said. For example, as addressed in Lees press conference, the fall of many well-funded application service providers, Web hosting firms and management service providers—as well as the rise of a second generation of such offerings from companies like WorldCom Inc., IBM and Qwest Communications International Inc.—shows that the key emerging to a service providers success is controlling its own infrastructure, which BellSouth does.

      Also, because the broadband is already in place to support features like online storage, and because customers are already used to voice-response systems, the new services are a safe bet, Quinn said. Customers existing comfort level in buying a la carte services from their telephony provider will also help, a method thats failed so far from computer companies.

      Pricing and more specific availability for the services have not yet been determined, officials said.

      eWEEK EDITORS
      eWeek editors publish top thought leaders and leading experts in emerging technology across a wide variety of Enterprise B2B sectors. Our focus is providing actionable information for today’s technology decision makers.
      Get the Free Newsletter!
      Subscribe to Daily Tech Insider for top news, trends & analysis
      This email address is invalid.
      Get the Free Newsletter!
      Subscribe to Daily Tech Insider for top news, trends & analysis
      This email address is invalid.

      MOST POPULAR ARTICLES

      Latest News

      Zeus Kerravala on Networking: Multicloud, 5G, and...

      James Maguire - December 16, 2022 0
      I spoke with Zeus Kerravala, industry analyst at ZK Research, about the rapid changes in enterprise networking, as tech advances and digital transformation prompt...
      Read more
      Applications

      Datadog President Amit Agarwal on Trends in...

      James Maguire - November 11, 2022 0
      I spoke with Amit Agarwal, President of Datadog, about infrastructure observability, from current trends to key challenges to the future of this rapidly growing...
      Read more
      Cloud

      IGEL CEO Jed Ayres on Edge and...

      James Maguire - June 14, 2022 0
      I spoke with Jed Ayres, CEO of IGEL, about the endpoint sector, and an open source OS for the cloud; we also spoke about...
      Read more
      Applications

      Kyndryl’s Nicolas Sekkaki on Handling AI and...

      James Maguire - November 9, 2022 0
      I spoke with Nicolas Sekkaki, Group Practice Leader for Applications, Data and AI at Kyndryl, about how companies can boost both their AI and...
      Read more
      IT Management

      Intuit’s Nhung Ho on AI for the...

      James Maguire - May 13, 2022 0
      I spoke with Nhung Ho, Vice President of AI at Intuit, about adoption of AI in the small and medium-sized business market, and how...
      Read more
      Logo

      eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site’s focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

      Facebook
      Linkedin
      RSS
      Twitter
      Youtube

      Advertisers

      Advertise with TechnologyAdvice on eWeek and our other IT-focused platforms.

      Advertise with Us

      Menu

      • About eWeek
      • Subscribe to our Newsletter
      • Latest News

      Our Brands

      • Privacy Policy
      • Terms
      • About
      • Contact
      • Advertise
      • Sitemap
      • California – Do Not Sell My Information

      Property of TechnologyAdvice.
      © 2022 TechnologyAdvice. All Rights Reserved

      Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.

      ×