Making Sense of Service Providers

How to leverage service providers- from BSPs to SSPs- to enterprise IT advantage.

As a content development and delivery operation, the Net has gotten big enough to support a large variety of finely differentiated, highly specialized services.

In this Special Report, eWeek looks at the cost-reduction and quality-improvement opportunities created by proliferating service provider practices—exotic and mundane—and examines the management challenges involved in making the most of these varied offerings.