Close
  • Latest News
  • Artificial Intelligence
  • Video
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
Read Down
Sign in
Close
Welcome!Log into your account
Forgot your password?
Read Down
Password recovery
Recover your password
Close
Search
Logo
Subscribe
Logo
  • Latest News
  • Artificial Intelligence
  • Video
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
More
    Subscribe
    Home Applications
    • Applications

    VOIP Spurs Telecom Security Products

    Written by

    Caron Carlson
    Published February 17, 2003
    Share
    Facebook
    Twitter
    Linkedin

      eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More.

      Traditional telephony lacks the kinds of security that IT network administrators are accustomed to deploying, but converging voice and data systems are exposing both sets of traffic to new threats and spurring the development of telecommunications firewalls.

      “Voice over IP is not secure enough for enterprise deployment unless you protect it with an overlay voice security technology,” said Lee Sutterfield, president of SecureLogix Corp., in San Antonio.

      This week, at VoiceCon in Washington, SecureLogix will herald the development of an IP Telephony Blade for its Enterprise Telephony Management system to address the vulnerabilities brought about when voice and data traffic merge.

      Enterprise Telephony Management protects phone systems from modem-based attacks, toll fraud, information theft and unauthorized traffic. The IP Telephony Blade, which wont be commercially available until next year, will provide voice security and management to VOIP and legacy telephone systems.

      Even without VOIP, an enterprise data network can be exposed to threats via unauthorized phone connections to the Internet, Sutterfield said. As IT administrators have successfully fortified data networks, employees have turned to the telephone system for Internet access, opening new fronts for attack, Sutterfield said.

      “There are more modem connections into the data network than there are data connections,” Sutterfield said. “Theres been a rash of employees buying modems and bringing them into work or hooking up the modem in the desktop to a phone line and getting a private connection to the Internet.”

      Although all VOIP systems are susceptible to toll fraud, systems based wholly on client/server architecture are particularly vulnerable to more serious assaults such as denial-of-service attacks.

      Many in the industry agree that security has not been at the forefront of the industrys efforts.

      Officials at Avaya Inc., of Basking Ridge, N.J., said they believe that once the platform is secured, users will be able to enjoy the added cost and feature benefits of VOIP. Avaya this week is unveiling Modular Messaging software, which lets users manage voice and fax messages in IP and legacy telecom environments. Using a standards-based design to protect existing messaging systems, the software offers easier administration and more flexibility throughout a multisite enterprise, company officials said.

      Altigen Communications Inc. this week is unveiling an IP-based contact center platform for small and midsize businesses with up to 500 agents. Called AltiContact Manager, the VOIP system is aimed at small manufacturers and other sales-oriented companies that cant afford traditional call center integration but want the same features, including advanced CRM (customer relationship management) functions. It comes with built-in integration with CRM systems.

      Getting In LineForecasts for VOIP telephony

      • Over the next three years, IP contact center solutions purchases are predicted to grow by more than 100 percent a year (Gartner Inc.)
      • By 2005, IP telephony applications and hardware will become mainstream but will remain expensive because of reliability and redundancy requirements (Meta Group Inc.)
      Caron Carlson
      Caron Carlson

      Get the Free Newsletter!

      Subscribe to Daily Tech Insider for top news, trends & analysis

      Get the Free Newsletter!

      Subscribe to Daily Tech Insider for top news, trends & analysis

      MOST POPULAR ARTICLES

      Artificial Intelligence

      9 Best AI 3D Generators You Need...

      Sam Rinko - June 25, 2024 0
      AI 3D Generators are powerful tools for many different industries. Discover the best AI 3D Generators, and learn which is best for your specific use case.
      Read more
      Cloud

      RingCentral Expands Its Collaboration Platform

      Zeus Kerravala - November 22, 2023 0
      RingCentral adds AI-enabled contact center and hybrid event products to its suite of collaboration services.
      Read more
      Artificial Intelligence

      8 Best AI Data Analytics Software &...

      Aminu Abdullahi - January 18, 2024 0
      Learn the top AI data analytics software to use. Compare AI data analytics solutions & features to make the best choice for your business.
      Read more
      Latest News

      Zeus Kerravala on Networking: Multicloud, 5G, and...

      James Maguire - December 16, 2022 0
      I spoke with Zeus Kerravala, industry analyst at ZK Research, about the rapid changes in enterprise networking, as tech advances and digital transformation prompt...
      Read more
      Video

      Datadog President Amit Agarwal on Trends in...

      James Maguire - November 11, 2022 0
      I spoke with Amit Agarwal, President of Datadog, about infrastructure observability, from current trends to key challenges to the future of this rapidly growing...
      Read more
      Logo

      eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site’s focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

      Facebook
      Linkedin
      RSS
      Twitter
      Youtube

      Advertisers

      Advertise with TechnologyAdvice on eWeek and our other IT-focused platforms.

      Advertise with Us

      Menu

      • About eWeek
      • Subscribe to our Newsletter
      • Latest News

      Our Brands

      • Privacy Policy
      • Terms
      • About
      • Contact
      • Advertise
      • Sitemap
      • California – Do Not Sell My Information

      Property of TechnologyAdvice.
      © 2024 TechnologyAdvice. All Rights Reserved

      Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.