Expert Voices: Prudentials CIO on the Benefits of IT Mentors

Published: Jun 23, 2006
Updated: Feb 2, 2021
2 minute read
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For Barbara Koster, IT isnt only about alignment and meeting business goals.

The global CIO of Prudential Financial, a $37 billion financial services firm, feels a palpable responsibility to help a new generation of IT professionals into the fray, particularly at a time when enrollment in technological fields of study are declining.

As part of a partnership with Workforce Outsource Services, a New York City-based non-profit thats helping to train and employ disadvantaged inner-city students in tech-related fields, Kosters IT team has taken on five interns, giving them the real-world experience theyll need to prepare for careers in IT.

Key to that experience, Koster says, is mentoring—creating special relationships, imparting words of wisdom and providing encouragement to rising technology leaders.

Koster recently chatted with Senior Reporter Debra DAgostino about her approach as a mentor; her edited comments follow.

Why did you decide to work with Workforce Outsource Services?

/zimages/3/28571.gifNew grads globe-hop for IT training.Click hereto read more.

My involvement in WOS goes back to the fact that we dont have a large number of people going into technology careers today. At some point, you have to have a pipeline for that future.

So how do we find ways to fill those jobs? Its through programs like these. I am hoping that it does change the tide and helps more people go into technology.

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Debra D'Agostino

Debra D'Agostino is a seasoned technology journalist and online editor with over 20 years of experience in the tech industry. She was part of the original team that launched CIO Insight in 2001, where she has held various leadership roles, including copy chief, senior reporter, and currently, online editor. In her role, Debra oversees content strategy and editorial direction, ensuring high-quality, authoritative coverage of emerging technologies, including cloud computing, cybersecurity, and artificial intelligence. Debra’s work has been recognized with multiple nominations for the Jesse H. Neal Award and several national gold awards from the American Society of Business Publication Editors. She has written for leading publications such as Consumer Reports, The Elite Traveler, Wine Enthusiast, and USA Today, bringing both depth and a critical eye to the evolving technology landscape. Her extensive career in business and tech journalism underscores her expertise in delivering accurate, trusted insights to IT professionals and technology decision-makers. Debra holds a Bachelor of Science in Journalism from the prestigious Newhouse School at Syracuse University, and she continues to contribute to the conversation on the future of IT and technology through her work at CIO Insight.

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