Modern companies must provide a comprehensive digital experience for prospective and existing customers across multiple platforms. Consumers have multiple touchpoints with digital brands, from...
Although the concept of original equipment manufacturers (OEMs) is deeply embedded in tech industry and culture, most people focus on the OEM relationships between...
The benefits of digital transformation derive from the combination of its two key building blocks, technology and people, though there's debate about which plays...
It’s becoming a hybrid cloud world, as more enterprises move to deploy workloads across multiple public cloud providers as well as private clouds. Of...
Clearly, some companies have embraced the power of technology at pivotal moments – such as the COVID-19 pandemic – to accelerate digital transformation and...
For so much of the COVID-19 pandemic, tech companies demonstrated their agility as they pivoted to new circumstances. While rapid digital transformation and cloud...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...