Close
  • Latest News
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
Read Down
Sign in
Close
Welcome!Log into your account
Forgot your password?
Read Down
Password recovery
Recover your password
Close
Search
Logo
Logo
  • Latest News
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
More
    Home Latest News
    • Mobile

    Microsoft Surface Enterprise Program Now Accepts Trade-Ins

    By
    Pedro Hernandez
    -
    October 20, 2015
    Share
    Facebook
    Twitter
    Linkedin
      Surface Pro

      Microsoft is serious about turning its Windows-powered, laptop-replacing Surface Pro 4 tablet into the go-to mobile productivity solution for enterprises.

      Last month, the company raised eyebrows by announcing that Dell and Hewlett-Packard would resell the Surface Pro 3 to business customers, right alongside their own Windows tablets and two-in-one PCs. The move, part of the Surface Enterprise Initiative, is aimed at accelerating the adoption of Surface tablets among organizations that buy technology in bulk.

      “Our global enterprise customers have asked us to match the Surface Pro 3 and Windows 10 experience with enterprise-grade support and services—and our partnerships like this one with Dell will do just that,” remarked Microsoft CEO Satya Nadella in a Sept. 8 announcement.

      Today, Microsoft announced a big expansion of the program. First, businesses can now acquire Surface hardware for their workers from thousands of resellers, according to Cyril Belikoff, senior director of Microsoft Surface.

      “We are happy to announce that since we initiated expansion, we’ve made great progress on that commitment, and our network of business resellers now numbers around 5,000 across the 30 global markets where Surface is available to our business customers,” Belikoff wrote in a blog post. “Achieving this breadth and reach is important because this allows us to make Surface and Windows 10 available to more customers than ever before.”

      New Surface Enterprise Initiative perks include a permanent Surface trade-in program.

      “Many customers have told us that they want to upgrade to Surface and Windows 10, but have invested in devices and need to maximize the value they receive from those assets,” stated Belikoff. Customers are issued credits for used laptops, tablets and phones, which can be used toward Surface devices.

      Dubbed simply the Business Device Trade-in Program, it provides 24-hour quotes, secure device wipe and prepaid shipping labels to speed the process. The program is being rolled out to 14 countries over the next few weeks: Austria, Belgium, Denmark, Finland, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, the United States and Canada, followed later by Australia, France, Germany and the U.K.

      In 2016, the software giant is kicking off Microsoft Complete for Enterprise, a new warranty and service offering for enterprises.

      The program will enable customers to pool warranty claims by company instead of individual devices and make warranty claims on non-bootable devices. The program will also entitle customers with next-day air delivery in the U.S. and similarly fast shipping options in other markets. Finally, a new on-boarding center “will assist IT staff to get set up with warranty and support processes as well as provide online training for their employees to get productive as fast as possible,” Belikoff said.

      The Surface Pro 4 is off to a strong start, said Belikoff. Ten new business customers and three schools have committed to buying the new hardware before it’s officially available. Early adopters include AstraZeneca, Berkshire Hathaway Automotive, BNY Mellon, Land ‘O Lakes and the University of Central Lancashire in the U.K.

      Pedro Hernandez
      Pedro Hernandez is a contributor to eWEEK and the IT Business Edge Network, the network for technology professionals. Previously, he served as a managing editor for the Internet.com network of IT-related websites and as the Green IT curator for GigaOM Pro.

      MOST POPULAR ARTICLES

      Android

      Samsung Galaxy XCover Pro: Durability for Tough...

      Chris Preimesberger - December 5, 2020 0
      Have you ever dropped your phone, winced and felt the pain as it hit the sidewalk? Either the screen splintered like a windshield being...
      Read more
      Cloud

      Why Data Security Will Face Even Harsher...

      Chris Preimesberger - December 1, 2020 0
      Who would know more about details of the hacking process than an actual former career hacker? And who wants to understand all they can...
      Read more
      Cybersecurity

      How Veritas Is Shining a Light Into...

      eWEEK EDITORS - September 25, 2020 0
      Protecting data has always been one of the most important tasks in all of IT, yet as more companies become data companies at the...
      Read more
      Cybersecurity

      Visa’s Michael Jabbara on Cybersecurity and Digital...

      James Maguire - May 17, 2022 0
      I spoke with Michael Jabbara, VP and Global Head of Fraud Services at Visa, about the cybersecurity technology used to ensure the safe transfer...
      Read more
      Big Data and Analytics

      GoodData CEO Roman Stanek on Business Intelligence...

      James Maguire - May 4, 2022 0
      I spoke with Roman Stanek, CEO of GoodData, about business intelligence, data as a service, and the frustration that many executives have with data...
      Read more
      Logo

      eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site’s focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

      Facebook
      Linkedin
      RSS
      Twitter
      Youtube

      Advertisers

      Advertise with TechnologyAdvice on eWeek and our other IT-focused platforms.

      Advertise with Us

      Menu

      • About eWeek
      • Subscribe to our Newsletter
      • Latest News

      Our Brands

      • Privacy Policy
      • Terms
      • About
      • Contact
      • Advertise
      • Sitemap
      • California – Do Not Sell My Information

      Property of TechnologyAdvice.
      © 2021 TechnologyAdvice. All Rights Reserved

      Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.

      ×