Indicative Software is looking to grow the traction its gained in business service management with the launch of the next version of its service-quality monitoring product.
Indicative 7.8 combines passive monitoring of the elements that make up a service with synthetic testing for user response times, and it adds the ability to manage VMware virtual servers in the context of a given service. Indicative expects to announce the launch Oct. 16 and release the product Nov. 13.
Despite the crowded space for enterprise monitoring and management, which is dominated by large vendors, Indicative has found a niche among enterprises looking for ease of use.
“One of the main advantages is its ease of implementation,” said Matt Cody, senior systems engineer at Jostens, in Bloomington, Minn.
The support for multiple administrative consoles is a key addition for Jostens, as is the ability to schedule measurements, Cody said.
Templates allow users to perform synthetic tests on infrastructure elements via simple drag-and-drop operations. The templates make it easy to model services, said Joseph Broderick, executive vice president at Indicative, in Fort Collins, Colo.
Unlike older event monitoring tools, Indicative triggers meaningful alerts based on relevant events, rather than noting all alerts. “Our events are performance-level in the context of the implication to the end user,” said Angela Tucci, vice president of marketing for Indicative.
The new release also adds test reporting on Microsoft Exchange Server mail services, agentless SAP monitoring, multiple administrative consoles, and the ability to schedule tests and automated actions to run at specified times. It also provides deeper analysis of IBM DB2 performance and adds analysis for J2EE (Java 2 Platform, Enterprise Edition) applications.