Sun Microsystems lurching financial recovery continued in its fiscal fourth quarter, as continued revenue growth was overshadowed by charges related to its restructuring plans,...
When full-service infomercial service provider ITV Direct was looking for a way to turn inbound calls into sales, it turned to Interactive Intelligences Customer...
And Spencer counts down his top 5 rejected principles for Microsofts business plan.
Duration: 13:03
/zimages/1/28571.gifClick here to download this podcast.
/zimages/1/28571.gif
/util_get_image/1/0,3363,i=114836,00.gifTo subscribe to eWEEK podcasts, click...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...