The fate of a multibillion-dollar government-inspired jackpot for information technology companies sits in limbo as Tommy Thompson, the new secretary of Health and Human...
Electronic Data Systems Corp. built a business—and a reputation—locking customers into long-term deals that were never famous for warm and fuzzy things like customer...
Fingerprints: With a long history in law enforcement and government, fingerprints are the most widely researched and understood biometric. With relatively high accuracy, low...
Teen users and mobile devices are likely keys to early efforts by AOL Time Warner to make money directly from its instant messaging technology.Instant...
When Congress passed a sweeping reform of copyright law in 1998, Jonathan Potters fledgling lobbying group, the Digital Media Association, was 3 days old...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...