Salesforce.com has launched Desk.com, a customer help-desk dashboard that integrates Facebook and Twitter feeds alongside more traditional corporate channels such as email.As with all...
Cisco Networks is rolling out a new wireless access point designed to address the growing demand for fast network performance and consistent connectivity that...
Nimbus Data Systems, which makes storage systems that ostensibly are intelligent enough to think for themselves, Jan. 31 launched what it described as the...
Amazon (NASDAQ:AMZN) isn't a company prone to revealing unit sales for its Kindle line of e-readers and tablets, providing a constant source of consternation...
Video managed services provider Yorktel introduced the Video Cloud Connect Suite, including Video Cloud Connect and Video Cloud Connect+ cloud-based video conferencing services. Combining...
IBM is beefing up its mobile credentials to help organizations manage the influx of mobile devices into the enterprises as part of the bring-your-own-device...
While overall anticipated IT spending has grown two percentage points to reach 42 percent, most sectors saw significant increases in spending optimism, according to...
Startup Sumo Logic has emerged from stealth mode to unveil its cloud-based log management and analytics service that leverages big data to deliver real-time...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...