Cisco Systems and Citrix Systems on Dec. 11 will team up to deliver much simpler and more broadly applicable click-to-call capability for users working...
In the virtualization game, Virtual Iron is continuing its push to take market share away from industry leader VMware.
The Lowell, Mass., company announced Dec....
Finding the large enterprise market saturated, vendors have been trying to go "down market." Microsoft, Sun Microsystems and Oracle, for example, have come out...
With the latest release of IBM Lotus Sametime, users get a retooled experience that simplifies many tasks. The new client architecture, meanwhile, simplifies extension...
IT people spend much of their time—and invest much of their credibility—putting numbers on things that might or might not happen. Security threats might...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...