Microsoft Corp. is working on an instant messaging initiative, code-named Hailstorm, that ties into its .Net strategy to have computers, devices and services collaborate...
Agree to Disagree When it comes to the emerging business model of business service providers (BSP), nobody agrees on a precise definition. Just about...
Business customers have increasing reason to doubt Digital Subscriber Line service, and some experts are even steering them away from the technology.With leading business-class...
A new company launched last week introduced tools that companies can use to enhance collaboration between employees and business partners.Flypaper Inc. announced a hosted...
C. Michael Armstrongs dream of selling local phone service through a national cable partnership has quietly died, leaving the AT&T chairman with a patchwork...
The optical industry is pondering whether recent stumbles by giants Lucent Technologies and Nortel Networks signal a permanent tilt in favor of younger vendors...
Dave House, the man who coined the term "Intel Inside," is jumping back into the game after a 15-month car-racing-and-helicopter-skiing sabbatical. San Jose-based start-up...
Like their monopolistic counterparts in the Regional Bell Operating Companies, local exchange carriers are concerned about encroaching services from wireless carriers and other telecom...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...