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PRODUCT UPDATE NEWS: A major update of MicroStrategy’s analytics platform offers a raft of new features designed to simplify access to information across a broad range of systems, including websites, web applications, email, Salesforce and Office 365.
IT SCIENCE: SaaS provider Fonteva was experiencing significant growth and was looking for a way to establish a more consistent and transparent sales process to support its global momentum. Then it discovered Clari AI, which provides an end-to-end sales analytics and forecasting platform.
NEWS ANALYSIS: AWS is on a $27 billion run rate growing 46 percent a year, CEO Andy Jassy said. Its customer and partner rolls continue to swell, and it's even taking its first steps into what until now has been a missing link: open source.
Who’s afraid of Salesforce? Apparently not Zendesk, which launched a new customer relationship management platform called Zendesk Sunshine, built on Amazon Web Services, that will compete with CRM leader Salesforce, among others.
DAILY VIDEO: QuickBooks Online Advanced uses AI to help midsize companies, and Docker Enterprise 2.1 accelerates application migration to containers.
Intuit says it’s ready to challenge established midmarket leaders like Microsoft Dynamics, Sage Intaact and NetSuite with a new accounting offering.
NEWS ANALYSIS: Small businesses without an IT department can now get help from T-Mobile, which has started up a new, inexpensive flat rate help desk service to help with most problems.
Itron partnered with Bsquare, a software solutions developer for the industrial IoT market, to collaboratively create and deliver a way to efficiently, reliably and securely distribute applications to individual smart device and meter populations.
Smarty-pants bots, artificial intelligence engines and machine-learning servers are taking over. They are photographing and logging checks, researching credit scores, balancing books, monitoring and grading application performance and texting your mother to tell her that you’ve stayed up too...
Fitesa’s IT department began to search for an updated solution that eliminated vendor lock-in and had low storage hardware requirements while meeting their budgets. They found one in StorMagic.
Managers needed to engage consumers with the right product mix, pricing and interests in the individual restaurant locations of a large (1,300-plus locations) sports bar chain. So HEROfi came to the rescue.