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Research shows that 71 percent of businesses know that they deny more transactions than they should. This doesn’t just lead to a loss of sales; it’s also likely to damage the lifetime value of that customer.
Currently in limited preview release, the Skype Profession Accounts consolidates the various parts of running a Skype-based business.
Salesforce is making it a lot easier to connect a company’s data stores with its cloud-based analytics function by including wizard-like connectors in the platform.
More than 30 tools are now available for Windows and Mac that enable users to complete tasks with a single click–from drive cleaning, to presentation mode and to screen recording.
New version of operating system will license for $50 per device annually and will come with features that support the security and management requirements of businesses, company says.
Business is now all about the “customer experience.” Artificial intelligence is the main ingredient for making this happen on a mainstream basis; let's chat about this huge trend on June 14.
NEWS ANALYSIS: Konica Minolta's new Workplace Hub integrates everything from basic office automation functions to security, IoT device management and data storage in a single device designed for small and medium enterprises.
One new model prints 100 color pages per minute while the other uses a replaceable ink pack system for reduced printing costs.
IBM and Salesforce are teaming up their respective artificial intelligence geniuses—Watson and Einstein—to solve analytics-related problems for salespeople all over the globe by helping them close deals.
NEWS ANALYSIS: New network infrastructure devices from Aerohive include low prices and easy to use cloud-based management with easy software-based feature upgrades.
New services launched by Netsurion benefit from the company's October 2016 acquisition of EventTracker, bringing advanced security logging and remediation to small and branch offices.