Close
  • Latest News
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
Read Down
Sign in
Close
Welcome!Log into your account
Forgot your password?
Read Down
Password recovery
Recover your password
Close
Search
Logo
Logo
  • Latest News
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
More
    Home Latest News
    • Storage

    Asigra Courts Service Providers with Agentless Approach to Backup

    By
    Karen Schwartz
    -
    May 10, 2005
    Share
    Facebook
    Twitter
    Linkedin

      Asigra has updated its service delivery platform called Televaulting for Backup Services Provider with several new features, which are designed to appeal specifically to service providers.

      The newest version of Asigra Televaulting—an agentless, offsite approach to backup—is geared to the specific requirements of BSPs (backup services providers), who can offer the product to their customers as a managed service, providing a recurring revenue stream.

      With this model, BSPs purchase the software from Asigra Inc., hosting Asigras DS-System software in their own data centers on their own hardware.

      The agentless nature of the software allows BSPs to install Asigras DS-Client software on one computer at the customers location, which then backs up everything designated by the system administrator—databases, e-mail systems and other files on platforms including Windows, Unix and Novell—without shutting down applications to do it.

      DS3 DataVaulting, a company focused on providing off-site, online, real-time network backup and restore services to midsized companies, uses Asigra Televaulting in just this way.

      “It enables us to do what we do,” said Stacy Hayes, vice president of operations and business development at the Fairfax, Va.-based company. By combining Asigras software with DS3 DataVaultings data centers and hardware, the company has been able to deliver backup and restore services to countless companies in the Washington, D.C., area, he said.

      To attract even more BSPs, Asigra has expanded its service delivery platform, integrating a multifunctioned billing system that creates invoices and commission reports as well as working with a variety of currencies and exporting data to a BSPs own billing system if required.

      /zimages/4/28571.gifE-mail archiving and backup came to the fore at the Storage Networking World trade show in Phoenix. Click here to read more.

      The new version also offers several features that allow service providers to more easily offer different service levels to different classes of customers. In addition to SLA (service-level agreement) monitoring and management, Asigra Televaulting for Backup Services Providers provides a Web portal that allows service providers to create templates of service levels.

      “They can set up how they want their gold service to work and what they want it to cost, and they can do the same with their silver and bronze level,” said Eran Farujan, executive vice president at Toronto-based Asigra.

      “With the gold level, they may include a specific piece of hardware and dedicated pipes, where the silver or bronze level might be more of a self-service level where customers go to the BSPs Web site, download the software and install it on their own—and less touching by the service provider means lower cost per gigabyte or terabyte.”

      Hayes said the Web portal concept will provide several benefits for DS3 DataVaulting and its clients. It will allow the companys salesforce more interoperability with the mechanics behind setting up and administering client accounts, while customers will have more control over their data and knowledge of data growth trends and forecasts, which relate directly to billings, he said.

      Finally, Asigra has changed the look and feel on the customer-facing side of the product—everything from the icon tray to the user documentation—by allowing service providers to rebrand the offering with their own name.

      Next up, Farujan said, is support for more platforms and more items, such as configuration files for routers and switches.

      “A customer might spend a day or two configuring a firewall, router or switch. If that switch dies, hell have to spend a lot of time reconfiguring it, but if you can save those configuration files, you can save him a lot of time,” he said.

      /zimages/4/28571.gifCheck out eWEEK.coms for the latest news, reviews and analysis on enterprise and small business storage hardware and software.

      Karen Schwartz

      MOST POPULAR ARTICLES

      Big Data and Analytics

      Alteryx’s Suresh Vittal on the Democratization of...

      James Maguire - May 31, 2022 0
      I spoke with Suresh Vittal, Chief Product Officer at Alteryx, about the industry mega-shift toward making data analytics tools accessible to a company’s complete...
      Read more
      Cybersecurity

      Visa’s Michael Jabbara on Cybersecurity and Digital...

      James Maguire - May 17, 2022 0
      I spoke with Michael Jabbara, VP and Global Head of Fraud Services at Visa, about the cybersecurity technology used to ensure the safe transfer...
      Read more
      Cloud

      IGEL CEO Jed Ayres on Edge and...

      James Maguire - June 14, 2022 0
      I spoke with Jed Ayres, CEO of IGEL, about the endpoint sector, and an open source OS for the cloud; we also spoke about...
      Read more
      Applications

      Cisco’s Thimaya Subaiya on Customer Experience in...

      James Maguire - May 10, 2022 0
      I spoke with Thimaya Subaiya, SVP and GM of Global Customer Experience at Cisco, about the factors that create good customer experience – and...
      Read more
      Big Data and Analytics

      GoodData CEO Roman Stanek on Business Intelligence...

      James Maguire - May 4, 2022 0
      I spoke with Roman Stanek, CEO of GoodData, about business intelligence, data as a service, and the frustration that many executives have with data...
      Read more
      Logo

      eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site’s focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

      Facebook
      Linkedin
      RSS
      Twitter
      Youtube

      Advertisers

      Advertise with TechnologyAdvice on eWeek and our other IT-focused platforms.

      Advertise with Us

      Menu

      • About eWeek
      • Subscribe to our Newsletter
      • Latest News

      Our Brands

      • Privacy Policy
      • Terms
      • About
      • Contact
      • Advertise
      • Sitemap
      • California – Do Not Sell My Information

      Property of TechnologyAdvice.
      © 2022 TechnologyAdvice. All Rights Reserved

      Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.

      ×