Dennis Callaghan

Salesforce.com on Tuesday announced the second release of its Customforce customization tool, promising that any customizations done with the tool will carry over from previous versions of the companys hosted application services. Customforce 2.0 will preserve all customizations done with Customforce 1.0 as well as all customizations done on earlier revs of the companys namesake […]

Google inc. last week launched its long-awaited enterprise desktop search product, an offering that beats rival Microsoft Corp. to the punch by more than a year. The product, known as Google Desktop Search for the Enterprise, is modeled after a similar tool that Google has offered to the consumer marketplace for the past six months. […]

SAP AG will ship all its products on NetWeaver by years end, and it plans to move all its offerings to its business process platform by 2007, giving users more flexibility to customize their software and integrate it with non-SAP products. SAPs plan to deliver its Enterprise Services Architecture, which will merge the Walldorf, Germany, […]

Google on Wednesday announced the release of its long-awaited enterprise desktop search product, which it will offer to business customers as a free download. The product, known as Google Desktop Search for the Enterprise, is modeled after a similar product that Google Inc. has offered to the consumer marketplace for the past six months. It […]

BOSTON—SAP AG CEO Henning Kagermann challenged IT managers to lead innovation at their companies while promising them that SAP, the top seller of business applications software worldwide, has the technology road map to support their efforts. Kagermann, speaking at SAPs Sapphire user conference here Wednesday morning, said IT generated 50 percent of innovation at most […]

Information Builders announced two new technology updates at its Summit user conference in Las Vegas Tuesday that will add new reporting applications for the insurance industry as well as expand the companys iWay data integration technology. Information Builders Inc. is also showcasing version 7 of its flagship WebFocus business intelligence suite, which is expected to […]

A new hosted Web site testing and optimization service aims to help online retailers get more value from their sites by converting visitors into customers, preventing shopping cart abandonment and getting customers to buy more products. The service from Offermatica, of San Francisco, allows marketers to test and change site elements such as forms, pricing […]

Enterprise application software developers are painting a future that will consist mostly of business process management components rather than the packaged applications of today. Such a world would allow enterprises more flexibility in customizing and integrating applications, particularly in adding collaboration and workflow capabilities to those applications. A recent study by Forrester Research Inc., of […]

ARTS PDF this week is releasing what it calls the first true Adobe Acrobat alternative, Nitro PDF Desktop, a PDF creation and editing product designed and priced for business users. Priced at $99, Nitro PDF Desktop gives users control over PDF documents, including commenting, form-filling and authoring, digital signatures, text editing, and one-click creation from […]

NetSuite and Epiphany on Monday announced updates that extend the functionality of their respective customer relationship management technologies. NetSuite Inc., a provider of hosted front- and back-office application services, announced a new package of CRM services called NetSuite CRM+ that adds integrated order management and partner relationship management, among other technologies. Meanwhile, Epiphany Inc. updated […]

Siebel Systems Inc. Wednesday revealed all the gory details of its disappointing first quarter, a desultory performance that ultimately cost former CEO Michael Lawrie his job. The CRM (customer relationship management) software company reported revenues of $298.9 million, down from $329.3 million in the same period last year. License revenue was hardest hit, dropping to […]

SAP and Microsoft will team up for a joint software offering that brings together SAPs business applications and Microsofts Office desktop productivity applications, the two companies announced Tuesday. The software, which will be a separate product license, is being jointly developed under the code name “Mendocino.” An early beta of the joint product is expected […]