Zeus Kerravala

Arizona-based Liveops is a contact center-as-a-service (CCaaS) provider that provides agent services for several industries, including insurance, retail and health services. The company was launched 20 years ago in the gig economy and maintains a large work-from-home workforce with more than 25,000 independent agents who provide contact center services to businesses of all sizes. The […]

Palo Alto Networks has announced what it calls Zero Trust Network Access (ZTNA) 2.0, which shifts the focus of ZTNA from the network to the application layer. Implementing zero trust has been top of mind for security pros for the past couple of years. Pre-pandemic, the topic had been gaining momentum, but interest in it […]

Recently, network market leader Cisco held its annual event, Cisco Live, in Las Vegas. It’s been three years since the network giant held the event in an in-person format and the first in the era of hybrid work. Historically, Cisco has used the event to launch new switches, routers, security devices and other new products. While […]

Over the last decade, a generational shift has taken place in the enterprise: the move from on-premise data centers to the cloud. Organizations continue to face the same issues they have always faced in networking, but with much less control due to the distributed nature of data, applications, people, and devices. As organizations move their […]

This week Extreme Networks held its Extreme Connect event in Nashville. This is the company’s annual user conference, highlighting the latest and greatest in the company’s efforts to innovate. Extreme has been on an interesting, multi-year journey as the company has grown through aggressive acquisitions. Much of its research and development efforts have focused on […]

High performance network vendor Arista Networks has launched two new products aimed at bringing low latency switching to the financial services industry. In this vertical, latency is everything and small differences in performance can have a big impact on revenue and competitive differentiation. The company’s new products add to its 7130 family. The 7130LBR, based […]

In my latest ZKast interview, I talked to Craig Theriac, VP of Product Management at Scale Computing, about how the company is helping businesses manage their edge infrastructure with its new cloud-hosted Fleet Manager tool.

Ransomware continues to plague organizations all over the world. The most common entry points of ransomware into enterprise IT environments are phishing emails, malicious links, and dubious websites, according to Veeam Software’s 2022 Ransomware Trends Report. The provider of backup, recovery, and data management solutions found that 44 percent of organizations have experienced such cyberattacks […]

This week, network vendor and technology leader Cisco announced its Q3 FY22 earnings results. The company posted revenues of $12.8B, missing consensus estimates by over $500M. Revenue was essentially flat (+0.3%) year over year. Cisco reported non-GAAP EPS of $0.87, topping the street by a penny. Total gross margin was 65.7%, which was at the […]

Most enterprises today have some type of multi-cloud strategy, yet still face challenges when connecting to public and private clouds. The Internet provides “best effort” connectivity but has inconsistencies in network quality that can significantly impact application performance. Connecting to the Internet via legacy multiprotocol label switching (MPLS) doesn’t provide cloud-like agility where enterprises can […]

I recently did a ZKast with Moinul Khan, VP of Product Management for Zscaler, discussing the importance of data protection in the cloud.

Every organization with cloud-based collaboration tools should be thinking about security, privacy, and compliance. Post-pandemic, digital transformation priorities have shifted to support a hybrid work environment, where there is less control over data and a rise in shadow IT. Last year, ZK Research surveyed business leaders to understand how their spending priorities have changed during […]