Zeus Kerravala

Communications provider Mitel has made it a strategic priority to focus on customer lifecycle management (CLM) principles to ensure its customers are getting full value from their investments in its technology. For Mitel, this is a key initiative as CLM in unified communication (UC) is important in making sure customers are maximizing business value and, at […]

I recently met live with two key Arista Networks executives – Heather Paunet (Director of Product Marketing) and Edward Chapman (VP of Business Development and Alliances, Media and Entertainment, and WiFi) at their campus to discuss the vendor’s new comprehensive mid-market networking product.

Over the past couple of years there has been a significant focus on phishing, ransomware and other threats that attack online users. While this focus is certainly prudent given the rise in those types of activities, it’s important to not take your eye off more “traditional” type attacks, such as distributed denial of service (DDoS). […]

At its recent Zenith Live conference, cloud security provider Zscaler launched its new cloud native application protection platform (CNAPP) solution, called Posture Control. For those not familiar with CNAPP, it’s a consolidation of different point products that businesses use to achieve their cloud security objectives. CNAPP makes Information security (InfoSec) teams more efficient in public cloud […]

Recently, identity and access management (IAM) provider ForgeRock rolled out the latest version of its identity orchestration capability, called Intelligent Access Trees. For years, Trees have enabled organizations to build seamless journeys for their end users while providing administrators and developers with building blocks, called nodes, for creating these journeys. While workflow systems have been around […]

In a recent ZKast, I discussed the evolution of ransomware and other cyberthreats with Deepen Desai, Chief Information Security Officer and VP of Security Research at Zscaler. Desai also explained how Zscaler’s security research arm, ThreatLabz, uses insights from the Zero Trust Exchange to understand emerging threats and improve its platform.

In my latest ZKast, I sat down with Karen Hardy, Global VP of Product Management at Avaya, to discuss how the transition to hybrid work is shaping the vendor’s product strategy.

The world is more interconnected than ever, which is blurring the lines between work and personal connectivity. For organizations, taking a strategic approach toward digital trust is necessary, including building standards, overseeing compliance/operations, and addressing growing security risks due to the massive number of connected devices. DigiCert is one vendor that’s helping companies implement digital […]

Complexity in enterprise expense streams is growing exponentially every year and much of it has to do with telecom, mobile, and cloud. On the fixed side, going from multiprotocol label switching (MPLS) to software-defined wide area networking (SD-WAN) is a major transition. Applications have moved from on-prem to the cloud and workers have moved to […]

It’s only recently that digital twin technology has been implemented in software testing – and it’s offering some significant advantages. The simplest definition of a digital twin is a virtual representation of an object or a system that uses real world data to create simulations, typically with the help of artificial intelligence and machine learning. […]

In my latest ZKast, I spoke with Jonathan Guy, VP of Engineering for RF Code, a provider of data center monitoring solutions. Guy explained why organizations need real-time and critical asset monitoring tools, as data center functions move to the edge.

Many technology vendors have used artificial intelligence to transform their products. This is evident in areas like unified communications, contact centers and cybersecurity. Yet one area of IT that has yet to see AI play a significant impact is the network. AI has been used to improve basic management functions but has yet to transform […]