Enterprises understand the importance of having an analytics tool that gives them a complete understanding of their customers, and the ability to communicate those...
It’s no surprise to those even slightly informed in the IT business that hybrid—which combined both public and private cloud elements—is now the standard...
Law firms aren’t particularly known for developing software. They’re much more apt to be protecting—or prosecuting—software developers in intellectual property litigation than writing code...
Operational analytics are of vital importance to IT organizations today. With complex hybrid infrastructures and dynamic workloads commonplace in many businesses, the ability to...
Control and coordination of field operations staff and contractors has long been a challenge for a good many enterprises. With all those moving parts...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...