MOUNTAIN VIEW, Calif.—For all the development work that’s been done on enterprise applications that use artificial intelligence to analyze corporate data, the CEO of...
BMC (tech-support service and asset management software)
Company description: BMC helps customers run and reinvent their businesses with open, scalable and modular solutions to complex IT...
SAN FRANCISCO—Google’s enterprise cloud strategy came into focus this week at its third annual Next conference. The search giant announced products that, for the...
Google and information storage giant Iron Mountain, which made its reputation maintaining underground storage facilities housing documents, film, artwork and lots of other valuables,...
IT integrator and consultancy KPMG International on July 25 announced an integration of its Intelligent Interactions solution with Google Cloud’s new Contact Center AI,...
SAN FRANCISCO -- Genesys), which specializes in providing bots for omnichannel customer experience and contact center solutions, on July 24 revealed a partnership to integrate with Google...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...