Kroll Ontrack Unveils Specialized iPhone, iPad Data Recovery

More and more iPhones, iPads and iPods (remember those?) are getting into people’s hands, so that means that an increasing amount of files are being stored on them. Because of the closed nature of those devices, it’s not a simple deal to take them apart in the event of a device failure to save the data on it, if it’s not backed up to the cloud or to another computer.

Image representing Apple as depicted in CrunchBaseImage via CrunchBase

That’s where data recovery specialist Kroll Ontrack comes in. The Minneapolis-based company has some new data recovery techniques to address logical failures, or operating system (OS) failures, on personal Apple devices, including those aforementioned iDevices.

Kroll, which over a span of 20-plus years has developed its own set of data recovery tools for both logical and physical failures, now offers a diagnostic report that shows the quality of recoverable Apple device files so that users know exactly what will be returned to them prior to committing to the cost of the recovery.

Kroll, which has had a Macintosh recovery toolset for more than a decade, has the ability to recover data that is logically inaccessible on the Apple device’s permanent storage. Common logical failures leading to data loss are deleted files, corrupt software, misplaced passwords and OS upgrade issues.

According to CNBC‘s recent All-American Economic Survey, more than 50 percent of U.S. households own at least one Apple product. Consistent with the widespread adoption of these devices, are an increasing array of backup options — whether it be the cloud or backup software. However, when individuals go to their backup, it may not be up to date, accessible or good quality.

As a result, Kroll says that it has seen a 350 percent increase in Apple device recovery requests in the past year. The most requested data needed from these devices are photos/videos and contacts, followed by notes and text messages. In addition to the increase in personal device activity, Kroll has also recovered more than 1.1 petabytes of data from Apple devices in the past 12 months, which is a 16 percent increase over the prior 12 months.
If you’ve got an Apple mobile device, and there’s a good chance you do, and you’re concerned about a data loss (or simply thinking ahead), check out Kroll’s offering here.