Google's upgrade of its Social Search feature was quickly outdone by Microsoft Bing, which released a revamped Bing Bar with deeper integration with Facebook.Google...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...