If you’re reading this, no doubt you take data security seriously. Your company might even have an industrial-strength firewall, rock-solid data governance rules, a...
Communications and the cloud have seemingly become synonymous. The pandemic-induced trend toward working from home prompted companies to adopt “as a service,” or UCaaS,...
Containers have emerged as the standard for cloud-native application development, and Kubernetes, also known as K8s, is arguably the most popular container orchestration tool....
Business computing hardware launches are usually pretty straightforward. After considering markets, talking with customers and partners, and analyzing component characteristics, vendors develop and launch...
Being the C-suite officer in charge of security requires handling significant pressure. Cybercriminals are thriving; in 2021, the average cost of a data breach...
COVID-19 accelerated a buy-from-home economy, expanding the role of the contact center beyond customer support to building customer relationships. According to a new report...
Construction companies were on the frontline during the pandemic, with the urgent need for development of medical facilities and other essential infrastructure. But for...
We’re experiencing an uncanny renaissance. Databases, long derided as antiquated, are suddenly the darling of the industry. Years after pundits declared databases all but...
Most telecom operators have been in business for many years and as a result have many disparate systems scattered across the organization. These include...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...