Close
  • Latest News
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
Read Down
Sign in
Close
Welcome!Log into your account
Forgot your password?
Read Down
Password recovery
Recover your password
Close
Search
Logo
Logo
  • Latest News
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
More
    Home Cloud
    • Cloud

    Salesforce Floats Health Cloud for Patient Record Managment

    By
    David Needle
    -
    February 29, 2016
    Share
    Facebook
    Twitter
    Linkedin
      Salesforce Health Cloud 2

      Salesforce.com announced its Salesforce Health Cloud last September, giving potential customers a chance to kick the tires while the company made some final tweaks before its full official release Feb. 29 at the HIMMS (Healthcare Information and Management Systems Society) conference in Las Vegas.

      Salesforce also shared more Health Cloud details and partnership news. Salesforce is pitching Health Cloud as a way for hospitals and doctors to focus more on patients and less on record keeping and management. Health Cloud puts all patient information in one place and integrates with a hospital’s existing Electronic Health Records (EHR) system, making real-time patient data accessible from any device.

      While tailored to health care, the new cloud service is essentially designed to bring some of the same benefits Salesforce’s cloud CRM system has already brought to other industries.

      For example, Dr. Joshua Newman, a physician who heads the Health Cloud product as chief medical officer and general manager of the Salesforce Health Care and Life Sciences group, said Salesforce itself was able to reduce email and the need to constantly check the inbox by 40 percent with the addition of Saleforce’s Chatter tool, a social media collaboration system designed for the enterprise.

      In the case of Health Cloud, Newman said hospital personnel will be able to share information about patients more easily online using Chatter and other tools to exchange information. “We designed it to be like the Mayo Clinic, which is famous for bringing everyone in the room to talk about a patient,” Newman told eWEEK. “Now they can do it with an electronic tool regardless of where they are.”

      Two other key features of Health Cloud concern patient management and engagement. Rather than navigating a hodgepodge of different systems, Health Cloud offers a single console for managing patients. Care teams can take action on open tasks, create customized care plans for individual patients and more easily manage groups of patients with similar conditions, such as those with diabetes or high blood pressure.

      As far as engagement, caregivers and patients can access Health Cloud from any device to send and receive messages, and get reminders as well as surveys and other content designed to encourage them to meet their health goals.

      Some hospitals already offer online portals where patients can make appointments and communicate with their doctors, but Newman said Health Cloud improves on the portal idea.

      “Portals are okay, but they’re not used that much and a lot of the people that do use them do the minimum requirement,” he said. By contrast, he described Health Cloud as creating a more dynamic communications system that can be easily updated with new information on things like education services and nutrition information.

      Customers already implementing Salesforce Health Cloud include The Genen Group, a multi-specialty mental health practice in California. The Genen Group is using Health Cloud to develop a mobile application that lets patients verify their insurance benefits in real time, view out-of-pocket expense estimates and immediately schedule an appointment from their mobile device.

      It also lets Genen Group clinicians check in with patients through push notifications, with the aim of helping them make smarter decisions about their care.

      Another Health Cloud partner is Philips, which is bringing its Philips Healthsuite to Health Cloud. Healthsuite is a digital platform for personal and medical device connectivity, advanced data analytics and clinical data designed to foster more collaboration between patients and care providers.

      Apigee, Catalyze, Jitterbit, MuleSoft and Redox are also announcing services to integrate Health Cloud with leading EHRs to ensure that patient information can be managed and viewed within the Health Cloud console.

      Salesforce’s investment in the HIMMS conference is a measure of how big an impact it thinks Health Cloud will have.

      “It will be the biggest third-party event in our company’s history,” said Newman. “In the past, we might have had a meeting room, now we’re going to have a booth, a lounge offsite and a huge launch party on March 2.”

      David Needle
      Based in Silicon Valley, veteran technology reporter David Needle covers mobile, bi g data, and social media among other topics. He was formerly News Editor at Infoworld, Editor of Computer Currents and TabTimes and West Coast Bureau Chief for both InformationWeek and Internet.com.

      MOST POPULAR ARTICLES

      Cybersecurity

      Visa’s Michael Jabbara on Cybersecurity and Digital...

      James Maguire - May 17, 2022 0
      I spoke with Michael Jabbara, VP and Global Head of Fraud Services at Visa, about the cybersecurity technology used to ensure the safe transfer...
      Read more
      Cloud

      Yotascale CEO Asim Razzaq on Controlling Multicloud...

      James Maguire - May 5, 2022 0
      Asim Razzaq, CEO of Yotascale, provides guidance on understanding—and containing—the complex cost structure of multicloud computing. Among the topics we covered:  As you survey the...
      Read more
      IT Management

      Intuit’s Nhung Ho on AI for the...

      James Maguire - May 13, 2022 0
      I spoke with Nhung Ho, Vice President of AI at Intuit, about adoption of AI in the small and medium-sized business market, and how...
      Read more
      Big Data and Analytics

      GoodData CEO Roman Stanek on Business Intelligence...

      James Maguire - May 4, 2022 0
      I spoke with Roman Stanek, CEO of GoodData, about business intelligence, data as a service, and the frustration that many executives have with data...
      Read more
      Applications

      Cisco’s Thimaya Subaiya on Customer Experience in...

      James Maguire - May 10, 2022 0
      I spoke with Thimaya Subaiya, SVP and GM of Global Customer Experience at Cisco, about the factors that create good customer experience – and...
      Read more
      Logo

      eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site’s focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

      Facebook
      Linkedin
      RSS
      Twitter
      Youtube

      Advertisers

      Advertise with TechnologyAdvice on eWeek and our other IT-focused platforms.

      Advertise with Us

      Menu

      • About eWeek
      • Subscribe to our Newsletter
      • Latest News

      Our Brands

      • Privacy Policy
      • Terms
      • About
      • Contact
      • Advertise
      • Sitemap
      • California – Do Not Sell My Information

      Property of TechnologyAdvice.
      © 2021 TechnologyAdvice. All Rights Reserved

      Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.

      ×