Throughout my career as an IT consultant, working with various platforms and technologies, I’ve encountered a myriad of terms pitched to me to explain...
Digital transformation of financial services is driving an increasingly automated analytics process in which personally identifiable information (PII) about borrowers is transmitted and stored...
According to Daniël Pairon at KPMG, “resilience is the ability to deliver critical operations in the face of disruption. It allows organizations to absorb...
It’s a quandary many organizations face regarding cloud IT services. They can go the do-it-yourself (DIY) route, keeping most, if not everything, involving their...
Behind the scenes, technology is becoming increasingly complex as the cloud, artificial intelligence, extended reality, edge and many other emerging technologies come into the...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...