Close
  • Latest News
  • Artificial Intelligence
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
Read Down
Sign in
Close
Welcome!Log into your account
Forgot your password?
Read Down
Password recovery
Recover your password
Close
Search
Logo
Logo
  • Latest News
  • Artificial Intelligence
  • Big Data and Analytics
  • Cloud
  • Networking
  • Cybersecurity
  • Applications
  • IT Management
  • Storage
  • Sponsored
  • Mobile
  • Small Business
  • Development
  • Database
  • Servers
  • Android
  • Apple
  • Innovation
  • Blogs
  • PC Hardware
  • Reviews
  • Search Engines
  • Virtualization
More
    Home IT Management
    • IT Management

    Up & Down

    By
    eWEEK EDITORS
    -
    March 5, 2001
    Share
    Facebook
    Twitter
    Linkedin

      eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More.

      We last reported on our experiences with satellite Internet service from Tachyon back in November. Since then, our results have been a mixed.

      On the plus side, when the system works, the setup delivers very fast Internet connectivity. Theres a little latency—on the order of about a second or so—but when performing a file download, the system absolutely rocks. Its equivalent to a T1 or better in that respect. We noted that the speed test told us that we had 6.8Mbps bandwidth. That speeds been confirmed by others, as well; Tachyon guarantees different asymmetric service levels ranging from 64Kbps to 2,048Kbps and cautions that speeds can vary with traffic, etc.

      The problem for us, at least, has been keeping the connection running. Contributing factors have been malfunctioning hardware and miscommunication among the three parties involved. That, of course, is nothing new to most of you.

      Round and Round After installation, the connection was up and running for a few days. Then it failed. Tachyon dispatched a technician to our site in Templeton, Calif.,who diagnosed the problem and departed, saying that the “problem would be taken care of.” Our interpretation was that the problem would be resolved. We didnt realize that there were additional steps necessary on our part to initiate further action. The holidays came and went. We then realized that we needed to contact Tachyon. A new Tachyon Access Point, or TAP, was delivered, which we installed. Service was restored.

      But problems have persisted. The TAP would work one day, and not the next. At one point there was some concern that an animal had come by and knocked the dish out of alignment. Unfortunately, theres no mechanism for a customer to verify that the antenna is aligned correctly. The personnel at our site have become experts at using the Web-based administrative interface into the TAP, as well as the diagnostics. At present, Tachyon (www.tachyon.net) indicates that signal acquisition is failing in the TAP. It may be time for another service call.

      At least one other site has not experienced our problems, enjoying reliable equipment and service. But that site (also on the West Coast) cautions that heavy rain and snow, factors outside of Tachyons control, can knock out the service. Once the weather clears, service returns.

      Weve seen what the system can do, and are hoping for the return of sunny weather at our site real soon. Well update you in a future installment.

      eWEEK EDITORS
      eWeek editors publish top thought leaders and leading experts in emerging technology across a wide variety of Enterprise B2B sectors. Our focus is providing actionable information for today’s technology decision makers.
      Get the Free Newsletter!
      Subscribe to Daily Tech Insider for top news, trends & analysis
      This email address is invalid.
      Get the Free Newsletter!
      Subscribe to Daily Tech Insider for top news, trends & analysis
      This email address is invalid.

      MOST POPULAR ARTICLES

      Latest News

      Zeus Kerravala on Networking: Multicloud, 5G, and...

      James Maguire - December 16, 2022 0
      I spoke with Zeus Kerravala, industry analyst at ZK Research, about the rapid changes in enterprise networking, as tech advances and digital transformation prompt...
      Read more
      Applications

      Datadog President Amit Agarwal on Trends in...

      James Maguire - November 11, 2022 0
      I spoke with Amit Agarwal, President of Datadog, about infrastructure observability, from current trends to key challenges to the future of this rapidly growing...
      Read more
      Cloud

      IGEL CEO Jed Ayres on Edge and...

      James Maguire - June 14, 2022 0
      I spoke with Jed Ayres, CEO of IGEL, about the endpoint sector, and an open source OS for the cloud; we also spoke about...
      Read more
      Applications

      Kyndryl’s Nicolas Sekkaki on Handling AI and...

      James Maguire - November 9, 2022 0
      I spoke with Nicolas Sekkaki, Group Practice Leader for Applications, Data and AI at Kyndryl, about how companies can boost both their AI and...
      Read more
      IT Management

      Intuit’s Nhung Ho on AI for the...

      James Maguire - May 13, 2022 0
      I spoke with Nhung Ho, Vice President of AI at Intuit, about adoption of AI in the small and medium-sized business market, and how...
      Read more
      Logo

      eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site’s focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

      Facebook
      Linkedin
      RSS
      Twitter
      Youtube

      Advertisers

      Advertise with TechnologyAdvice on eWeek and our other IT-focused platforms.

      Advertise with Us

      Menu

      • About eWeek
      • Subscribe to our Newsletter
      • Latest News

      Our Brands

      • Privacy Policy
      • Terms
      • About
      • Contact
      • Advertise
      • Sitemap
      • California – Do Not Sell My Information

      Property of TechnologyAdvice.
      © 2022 TechnologyAdvice. All Rights Reserved

      Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.

      ×