Communications provider Mitel has made it a strategic priority to focus on customer lifecycle management (CLM) principles to ensure its customers are getting full value...
At its recent Zenith Live conference, cloud security provider Zscaler launched its new cloud native application protection platform (CNAPP) solution, called Posture Control.
For those not...
Recently, identity and access management (IAM) provider ForgeRock rolled out the latest version of its identity orchestration capability, called Intelligent Access Trees.
For years, Trees have...
The world is more interconnected than ever, which is blurring the lines between work and personal connectivity. For organizations, taking a strategic approach toward...
The Internet of Things (IoT) shifts human and computer interaction to a broad and widely distributed framework. By connecting various “things” and “objects”—smartphones, lights,...
It’s only recently that digital twin technology has been implemented in software testing – and it's offering some significant advantages.
The simplest definition of a...
According to the Pew Research Center, 68% of technology innovators, developers and business leaders expect that ethical principles focused on the public good will...
Many technology vendors have used artificial intelligence to transform their products. This is evident in areas like unified communications, contact centers and cybersecurity.
Yet one...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...