Across the U.S., schools are working through the latest roadblocks to recovery as they try to resume “normal” operations after two years of reinventing...
This week, high performance network vendor, Arista Networks, held a digital “Cloud Innovators” event. The company has used events like this before to make...
Managing IT at or beyond the edge of traditional corporate networks has been an important subject for years, especially among businesses that employ remote/branch...
Vonage is expanding its cloud application programming interface (API) communications portfolio with the acquisition of Jumper.ai, a Singapore-based provider of omnichannel conversational commerce and...
This week, cloud communications provider, Dialpad, announced it is acquiring Koopid. This is the third contact center as a service (CCaaS) move Dialpad has...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...