Only about 20 percent of companies actually use the data they collect from online interactions to improve how they serve their customers."Most companies are...
Startup software vendor InterSAN Inc. is hoping to stand out in the already-crowded parade of enterprise storage management.In an area occupied by such heavyweights...
MTI Corp.s Vivant D-100 fibre Channel RAID unit provides the familiarity of a direct-attached storage product while offering the ability to be upgraded to...
Finisar Corp.s SAN QOS protocol analyzer package provides a comprehensive system for monitoring Fibre Channel protocols in storage area networks, quickly diagnosing problematic links...
Debates concerning e-privacy usually focus on the risk of deliberate abuse. Perhaps its more important to protect our personal data against incompetence, rather than...
Not all cheeseburgers are created equal. Just ask the management team of Red Robin International Inc., a privately owned, 170-restaurant chain that spent years...
Accenture LLC is teaming up with SAPMarkets Inc. to build private online exchanges for business-to-business e-commerce.The two companies earlier this month promised to provide...
Its the data, stupid.The stunning collapse of satellite telephony provider Iridium and the financial troubles of its competitors, Globalstar and ICO Global Communications, spotlight...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...