Dennis Callaghan

A new development platform from Insightful Corp. and a new service from DigiMine Inc. provide customer analysis options for the do-it-yourselfer and for enterprises that simply want to see reports with less IT intervention. Insightful late last month released S-Plus Analytic Server 2.0, a platform for developing applications for database marketing and segmentation, customer behavior […]

Mirapoint Inc. expanded its messaging offerings with the release of its Mirapoint Internet Directory appliance last week. Internet Directory, a combined hardware-software offering thats compliant with LDAP (Lightweight Directory Access Protocol) Version 3, adds directory services to Mirapoints messaging offerings. It manages user information such as user name, password and mailbox location. Internet Directory will […]

With clunky interfaces and slow wireless network speeds tossing cold water on the hype for wireless business intelligence applications, Business Objects SA has focused enhancements in its latest InfoView product on mobility, not real-time connectivity. InfoView Mobile 4.0, which debuted last week, extends support for viewing reports generated by Business Objects WebIntelligence analysis server to […]

Commence Corp. is adding interface enhancements to its namesake CRM software for small and medium-size businesses. The company this week will introduce Commence Relationship Management, a version of its Commence 2000 package upgraded with a digital dashboard, or portal where users can customize views of business information to get what they need. Commence RM, as […]

The news last week that enterprise software developer Peregrine Systems Inc. will acquire rival Remedy Corp. in a $1.08 billion cash and stock transaction caught some Remedy customers off guard. “It was a total shock to me and to a lot of other people,” said Kevin Forsyth, lead Remedy administrator/developer at VoiceStream Wireless Corp., in […]

IT Factory Inc. this week will announce application development tools for its Lotus Development Corp. Domino and Microsoft Corp. Exchange customers. Both tools, the ITF Tools Suite for Lotus and the ITF Development Center for Microsoft, are designed to ensure rapid development of Web-based collaborative and knowledge management applications built on the Domino and Exchange […]

Count Lotus Development Corp. as the latest developer to try to turn its software into services for the Web. The Cambridge, Mass., IBM subsidiary is creating tools that will make it easier to extend its Domino-based messaging and collaboration applications to the Web, a move that follows Microsoft Corp.s similar efforts around Exchange and .Net. […]

As many technology companies learned the hard way last quarter, the lack of accurate sales forecasts exacerbated by the slowing economy can blindside a business when revenue shortfalls materialize late in the quarter. With that scenario in mind, hosted SFA (sales force automation) application provider UpShot Corp. is rolling out a sales forecasting module called […]

Ilog inc. this week at sun Microsystems Inc.s JavaOne developer conference will roll out a Java-based configuration tool that allows Web sites to give customers more control over their site experience. JConfigurator, a Java optimization component that can be embedded in sites and Web applications, allows buyers on consumer and business-to-business Web sites to make […]

Net Perceptions Inc.s new president and CEO, Don Peterson, will be expected to re-energize the company that practically invented Web personalization with his entrepreneurial spirit. Peterson, who succeeded co-founder Steven Snyder last week, comes to a very different company than the one started in 1996 by Snyder and his University of Minnesota colleagues, who patented […]

The demand center service announced last week by OnDemand Inc. may help companies avoid the kind of overstock that caused Cisco Systems Inc. to write off $2.2 billion in excess inventory, OnDemand officials said. Demand Center, a part of the Menlo Park, Calif., companys Partner Accelerator PRM (partner relationship management) suite, encourages inventory efficiencies between […]

Hyperion Solutions Corp. announced earlier this month that it will slash 15 percent of its work force, or about 400 jobs. Now customers and analysts are wondering if the other shoe will drop on the companys product lines. The job cuts, along with a hiring freeze, restrictions on corporate travel, and cuts in discretionary spending […]